Newsroom Odido

Startphone reaches 10,000 downloads in just four months

Mon, 19 Oct 2026 12:30:39 +0200

Just four months after its launch, Startphone has been downloaded more than 10,000 times. The free app, developed by Odido in collaboration with researchers from the University of Amsterdam (UvA) and Vrije Universiteit Amsterdam (VU), is now helping thousands of families take a more mindful approach to their child's first smartphone. Interest continues to grow: since the introduction of the European KIDS Act, downloads have increased by 25%. The issue is also gaining increasing political attention. Startphone is explicitly mentioned in the Dutch government's new strategy on children's rights online as a practical tool for parents and children.

Step by step
Startphone's growth comes amid increasing attention to how children can develop healthy relationships with smartphones and social media. The issue has become a prominent topic on the political agenda in both Europe and the Netherlands. At the same time, many parents are looking for an answer to a very practical question: once their child gets their first smartphone, how can they best guide them?

It was with this question in mind that Odido, the UvA and VU launched Startphone last June. The app allows families to gradually introduce apps and features suited to a child's age and stage of development. Across four levels, children gain access to more features, while parents stay informed and make decisions together with their child. Startphone is free and available to everyone in the Netherlands, regardless of their telecom provider.

First smartphones increasingly part of the conversation
The growing interest in Startphone coincides with developments in government policy. This week, the Dutch government presented its new strategy on children's rights online. The strategy focuses not only on legislation and the responsibilities of digital services, but also on practical ways to support parents and children.

Startphone is explicitly mentioned as an example of such a practical tool. The strategy highlights its development in collaboration with researchers and the way it translates recommendations from the Dutch Healthy Screen Use Guidelines into practical support for families.

Dr Ina Koning, developmental education researcher at Vrije Universiteit Amsterdam and involved in the development of Startphone: “It is encouraging to see efforts at European level to make online platforms safer and better protect children online. But legislation takes time, while parents are already facing the challenge of guiding their children through their first smartphone experience today. With Startphone, we can offer a practical tool right now, based on scientific insights and the Healthy Screen Use Guidelines.”

10,000 downloads marks the next step
For Odido, the UvA and VU, this milestone is above all an encouragement to continue building on the initiative. According to the organisations behind Startphone, helping children grow up safely and responsibly in the digital world is too big a challenge for any single organisation or solution to tackle alone. It requires collaboration between researchers, government, businesses and parents, each playing their own role.

Søren Abildgaard, CEO of Odido: “Reaching 10,000 downloads in four months is a great milestone, but Startphone cannot remain an Odido-only initiative. Helping children navigate the digital world responsibly requires collaboration between researchers, government and businesses. That is why we are inviting other telecom providers and technology companies to join us and help build on this initiative.”

Startphone is available free of charge to every family in the Netherlands with a compatible Android smartphone, regardless of their telecom provider. Even an older smartphone sitting unused in a drawer at home can be transformed into a Startphone using the app.

Funds advised by Apax to acquire co-investor Warburg Pincus’s stake in Odido, backing its next phase of growth

Fri, 16 Oct 2026 08:55:52 +0200

Amsterdam and London, 16 October 2026 – Funds advised by Apax Partners LLP (“Apax”) have today announced an agreement to acquire the shareholding of its co-investor, funds advised by Warburg Pincus (“Warburg Pincus”), in Odido Netherlands Holding B.V. (“Odido” or “the Company”). Financial terms of the transaction were not disclosed. The transaction is subject to customary closing conditions, including regulatory approvals and consultation of employee representatives.

The Apax Funds and Warburg Pincus have been shareholders in Odido since 2022 when they acquired the business from Deutsche Telekom and Tele2. Since then, Odido has made strong progress. It completed a successful rebrand, modernised its mobile network, and now has access to the largest fibre footprint in the Netherlands. Throughout, Odido has put the customer first. Its ambition is to become the Netherlands' customer champion by making technology more human, accessible and relevant to everyday life.

Connectivity has become core infrastructure for the modern economy, as demand for data continues to grow. Digital services and AI are increasingly part of how Dutch households and businesses work and live. Odido is well positioned for this market evolution, supported by continued investment in its network and customer service. On completion, funds advised by Apax will continue to back Odido as a committed, long-term owner, supporting ongoing investment in its network, customer experience, and digital inclusion work.

Gabriele Cipparrone, Partner, Apax, said: “Odido is a business we know intimately and have high conviction in its future growth. Over the past four years it has become a strong, standalone operator with an excellent team and a clear focus on its customers. Warburg Pincus has been an outstanding partner throughout, and we thank them for their part in all that Odido has achieved. We are pleased to continue backing Odido and its management through its next phase, supporting ongoing investment in its network, its security, and its service to customers across the Netherlands.”

Max Fowinkel, Managing Director and Head of European Technology & Telecommunications, Warburg Pincus, said: “We are proud of Odido's transformation and of the role the Warburg Pincus funds have played in it. Together with Apax and an exceptional management team, Odido has successfully separated from Deutsche Telekom, modernised its nationwide 5G network, launched a distinctive new brand and established itself as a leading operator in the Dutch market. We are grateful for our outstanding partnership with Odido and Apax, and wish them the very best in their continued journey.”

Søren Abildgaard, CEO, Odido, commented: “Apax has been a consistent and engaged partner throughout our journey, and I'm pleased that the Apax funds will continue to back us as a long-term shareholder. For our customers and our people, this means continuity: the same team, the same strategy and the same ambition to be the customer champion of the Netherlands. It also allows us to keep investing in what matters most: a reliable, secure network and services that help people and businesses get the most out of technology, in a way that is human and healthy. I'm also grateful to Warburg Pincus for its support and partnership as we built Odido into the business it is today.”

Hans Ploos van Amstel steps down from Odido's Supervisory Board

Fri, 16 Oct 2026 07:30:13 +0200

Hans Ploos van Amstel will step down from the Supervisory Board of Odido Nederland to focus on his other professional commitments. He joined the Supervisory Board on 1 February this year. The Supervisory Board and Odido respect his decision and thank him for his commitment and contribution.

SimWallet provides 600.000 ADE visitors free access to mobile internet

Wed, 14 Oct 2026 10:17:09 +0200

During Amsterdam Dance Event (ADE), SimWallet by Odido is giving all visitors free access to mobile internet. The more than 600.000 visitors from over 150 countries can get online within minutes on Odido’s 5G network via an eSIM, without taking out a new subscription or switching provider. Via the dedicated landing page, visitors can easily activate a free 24-hour data bundle. Holders of an ADE Pro Pass even receive seven days of unlimited 5G data. For SimWallet, this is the first official partnership with a festival of this size, where music lovers from the Netherlands and the rest of the world come together for five days.

SimWallet connects visitors from all over the world
SimWallet is bringing its service to one of the largest international music events in the world. Odido introduced the service in the Netherlands in 2025 to give users without a traditional subscription instant access to mobile data. An international expansion to more than 140 countries followed later. During the thirtieth celebration of ADE, visitors from all over the world can use the service, giving them instant access to mobile internet, without a new subscription.

The international character of ADE makes the event ideally suited to SimWallet. Each year, the festival attracts hundreds of thousands of visitors who spread across more than 300 locations in Amsterdam. From conferences and business meetings to performances and club nights: visitors are constantly on the move around the city and use mobile internet to find locations, stay in touch and arrange transport.

For international visitors, this means they do not need to purchase a local physical SIM card upon arrival in the Netherlands. Dutch visitors can also use the eSIM, even if they are not Odido customers. This way, both groups can easily activate mobile data whenever they need it, without having to switch provider.

“As an ADE enthusiast, I know that during this event thousands of national and international visitors fully enjoy the music and the atmosphere. At the same time, many people experience challenges in sharing their experiences right away and staying connected with others. SimWallet takes away that frustration by offering easy access to a reliable and powerful network, precisely at moments when a regular subscription doesn’t always suffice,” says Tisha van Lammeren, CCO Mass Market at Odido.

Online within three minutes
With SimWallet, anyone, with or without an Odido subscription, can install an eSIM within three minutes and be online on Odido’s 5G network. Installation is entirely digital via the SimWallet website or app and works on smartphones, tablets, laptops and other devices with eSIM support. Users also keep their usual number for calling and texting.

Users can manage multiple eSIMs on different devices from a single app. They can also easily activate an eSIM on another device via a QR-code.

Free data bundle for all ADE visitors
All ADE 2026 visitors can claim a free 24-hour eSIM data bundle via simwallet.com/ADE from 6 October through 26 October. The bundle can be activated within minutes, with no subscription or additional costs.

Holders of an ADE Pro Pass receive a free seven-day eSIM bundle with unlimited 5G data.

Odido Business strengthens business communications with Cloud Telefonie

Fri, 09 Oct 2026 12:02:07 +0200

Odido today launches Cloud Telefonie, a new solution for business customers that combines cloud telephony with AI Voice and CRM integration. For many organisations, customer contact can still be challenging. Customers may be left waiting or call outside business hours, while employees spend valuable time looking up information across different systems. Cloud Telefonie brings connectivity, AI Voice and customer data together in one solution, helping customers get the right support faster while giving employees more time for conversations where their expertise and personal attention matter most.

Technology that works together
Improving customer contact is not simply about automating individual tasks. It is about making telephony, AI Voice and customer data work together as one. Odido is making this possible with Cloud Telefonie, in collaboration with Dstny, a provider of cloud business communications and connectivity. By combining the technology of Sainer and Red Cactus, organisations can improve both their accessibility and the processes behind every customer interaction, allowing employees to focus on the conversations where they can add the most value.

Always an answer, even outside business hours
With Cloud Telefonie and Sainer's technology, incoming calls can be recognised and handled immediately. The AI Voice Agent can answer questions, carry out actions or route callers to the right employee. This also means customers can receive assistance outside regular business hours, when employees may not be available.

The AI Voice Agent also works in the background when an employee handles the call themselves. It can provide relevant information, such as content from a knowledge base, during the conversation, helping employees find the information they need without having to search for it themselves.

The right context for every conversation
With Cloud Telefonie and Red Cactus technology, incoming calls can be connected directly to an organisation's CRM system. As soon as the phone rings, the relevant customer record appears automatically, including previous interactions and other relevant information.

Information from the conversation can then be captured automatically and turned into a summary, action point, support ticket or even an appointment. This reduces administrative work and gives employees more time to focus on the customer.

Jilles Limburg, Chief Commercial Officer Enterprise at Odido, says: "For many organisations, customer contact is still sometimes seen as a cost rather than an opportunity. With Cloud Telefonie, we want to change that. Technology can take repetitive tasks off employees' hands, giving them more time to focus on what they do best. We see that as an important part of the future of business communications. AI does not have to make customer contact less personal. By taking care of routine tasks, it can actually create more room for genuine attention. That is how we keep technology human."

Built through collaboration
Odido believes in the value of collaboration. By combining the telephony infrastructure of Odido and Dstny with the specialist technology of Sainer and Red Cactus, organisations can bring together the different elements of customer contact in a single solution. This gives businesses the tools to make their communications more accessible, connected and efficient.

Odido introduces ESPN Basis and offers football fans more options

Tue, 29 Sep 2026 15:08:44 +0200

Customers who do not watch football should not have to pay for it, while those who do should have the freedom to choose how they watch. That is why Odido is expanding its ESPN offering with ESPN Basis today. For €3,99 per month, customers can watch all four ESPN channels live on their television. This provides an affordable way for football fans to follow their favourite matches at home, without paying for extra features they do not use. For customers who want to watch on the go, record matches or watch them back at a later time, ESPN Compleet is also available. At the same time, customers who do not need additional football content do not have to pay for it. This gives customers greater control over both their TV subscription and costs.

Three variants, your own choice
With ESPN Basis, Odido responds to the different ways in which the Dutch watch football. For many football fans, it is mainly about following their favourite club live on the big screen. With ESPN Basis, they can watch all four ESPN channels for €3,99 per month, without paying for extra functionalities. Customers who want more flexibility can choose ESPN Compleet (€12,50 per month), which also allows them to watch on the go and use features such as recording and watching back.

“We believe customers should be able to decide for themselves whether they want to pay for additional football content. Not everyone is a football fan, and even those who are may not need all the additional features. So why pay for them by default? With ESPN Basis, customers can watch all ESPN channels at home for less than four euros per month. Those who want more flexibility or additional features can choose ESPN Compleet. It is about giving customers the freedom to choose what suits their needs and only pay for what they actually use. That is how we at Odido believe it can also be done,” says Tisha van Lammeren, CCO Mass Market at Odido.

All ESPN channels for less than four euros per month
With ESPN Basis, customers watch live matches from the Eredivisie, the Keuken Kampioen Divisie, the Vrouwen Eredivisie and the KNVB Beker. Programmes such as Voetbalpraat, De Eretribune en ESPN Vandaag can also be watched, as well as documentaries and Club TV. In addition, international competitions such as the NBA, NFL, MLB and NHL can be followed via the four ESPN channels.

ESPN Basis is available via the TV receiver and smart TV. Odido thus offers customers the following options:

ESPN 1: included as standard in the TV Basis package
ESPN Basis: €3,99 extra per month for ESPN 1, 2, 3 and 4 on TV
ESPN Compleet: €12,50 extra per month for ESPN Watch, ESPN 1, 2, 3 and 4, including watching on the go, recording and watching back

ESPN 1 remains available at no extra cost for all Odido TV customers, even without an additional ESPN package. More information about ESPN Basis and ESPN Compleet can be found here.

Odido and Besties join forces to reduce screen time and encourage more listening time

Thu, 24 Sep 2026 09:00:43 +0200

Odido and Besties are launching a partnership around Besties’ listening and collectible subscription, with the aim of making screen-free play more accessible. Starting today, Odido customers can purchase a Bestie figurine with an accompanying audio story every month for three months for a one-off payment of €7.50, instead of the regular price of €29.99. Through this initiative, Odido and Besties want to encourage children to spend more time listening and playing, without putting the screen at the centre of the experience. Odido customers will be informed about the offer by email.

Besties is a monthly listening and collectible subscription for children aged 2 to 9. Children receive a listening card from which they pop out a new Bestie and easily assemble it themselves. They then place the figurine on a phone, which starts playing the corresponding story. Every month, a new figurine and adventure are added. Parents can choose between stories for children aged 2 to 5 or 6 to 9.

More listening, less screen time
Screens have become an integral part of children’s daily lives, while parents are increasingly looking for a healthy balance between digital use and other activities. With Besties, the phone is used to play the story, but the screen itself is not the focus. The audio stories spark children’s imagination while also supporting language development, and the physical Besties encourage children to continue playing, exploring and collecting.

“At Odido, we support initiatives and technology that encourage children to play, listen and use their imagination independently, without putting a screen at the centre of the experience. Besties fits perfectly with that approach,” says Leo Hensen, Head of Marketing & Communications Mass Market.

“Together with Odido, we are introducing the Besties subscription model to a broad audience. With an attractive offer for the first three months, families can discover Besties in an accessible way. After that, we want to keep surprising children every month with a new Bestie and a new story. This way, listening to stories becomes more than a one-off moment; it becomes something to look forward to every month,” say Niek Nijenhuis & Jobke Egging, Founders of Besties.

Now available to Odido customers
The partnership between Odido and Besties has been live since 24 September. Odido customers will be informed about the offer by email. They can receive one Bestie every month for three months for a one-off payment of €7.50 instead of €29.99, including access to the accompanying audio stories. The offer ends automatically after three months.

Isabel Moll leaves Odido's Supervisory Board

Tue, 08 Sep 2026 14:18:59 +0200

Effective 1 September, Isabel Moll is stepping down as a member of the Supervisory Board of Odido Nederland. She is stepping down because she has accepted a position as CEO at SLTN.

Moll joined the Supervisory Board in February 2024 on the recommendation of Odido's Works Council. The Supervisory Board and Odido thank her for her commitment and contribution.

Martijn Teekens, Chief Commercial Officer Enterprise, to leave Odido

Mon, 07 Sep 2026 14:08:00 +0200

After 23 years, Martijn Teekens is stepping down as Chief Commercial Officer Enterprise. During his tenure, he built a strong Enterprise organization with a clear customer focus, lasting partnerships and a solid commercial foundation.

Jilles Limburg takes over as Chief Commercial Officer Enterprise on 14 September and joins Odido's Executive Committee. Jilles brings extensive B2B expertise, deep knowledge of digitalization and IT, and a sharp product focus. Martijn will support the transition in the coming weeks to ensure continuity and smooth handover of all customer and partner relationships.

"I'm deeply grateful for everything Martijn has done for us," says CEO Søren Abildgaard. "His leadership has left a lasting mark on our organization. This decision shows his commitment to Enterprise's future and the people there. We wish him all the best."

Simpel launches Simpel Internet: Affordable fibre broadband for your home

Wed, 12 Aug 2026 14:07:26 +0200

Today, Simpel launches Simpel Internet: high-quality fibre broadband for the home, without unnecessary extras and at a low price. Simpel has been making a difference with its affordable SIM-only plans for years and is now taking the next step by expanding into home internet. Customers can choose from three speeds and only pay for the internet that suits their needs, without being tied to mandatory TV packages. As an introductory offer, customers taking out a two-year fibre broadband plan will pay just €1 per month for the first twelve months.

More for less
Simpel has deliberately chosen to offer fibre broadband only, as it is fast, reliable and future-ready. To provide this service, Simpel uses high-quality fibre networks across the Netherlands. With a special introductory price of €1 per month, Simpel is giving customers the opportunity to experience its home internet service. After the introductory period, plans start from €35 per month.

The right speed for every household
Some people mainly use the internet for browsing and messaging, while others stream, game and make video calls at the same time. That is why Simpel Internet offers three different speeds: 100 Mbit/s, 500 Mbit/s and 1 Gbit/s. Customers simply choose the speed that suits their usage, without mandatory TV or channel packages or other unnecessary extras.

“With its SIM-only plans, Simpel has been proving for years that good quality does not have to be expensive or complicated. We are now bringing that same philosophy to the home internet market,” says Tisha van Lammeren, Chief Commercial Officer Mass Market at Odido Netherlands. “Consumers want a stable fibre connection at home, but no longer want to pay for fixed extras they barely use. By focusing on the essentials, we make high-quality internet accessible to a broad audience. After all, it only makes sense to pay for what you actually use.”

Availability
Simpel Internet will be rolled out gradually across the Netherlands. Customers can enter their postcode to check whether Simpel Internet is available at their address. Switching is easy, and Simpel will arrange the transfer with the customer’s current provider.

Get more out of your professional network: Odido Business and LinkedIn launch exclusive partnership

Wed, 05 Aug 2026 10:01:39 +0200

Starting today, Odido and LinkedIn are announcing an exclusive partnership. Through this new partnership with LinkedIn, Odido is launching a new suite of bundled plans which include LinkedIn Premium. With new bundles for both entrepreneurs and professionals, they can get more opportunities from their professional network. Odido is now the only telecom provider in the Netherlands with such a partnership.

The importance of a strong network
For entrepreneurs and professionals, a good connection today is about more than reach alone. A strong professional network plays a vital role in finding new work, clients, collaborations, and talent. With this partnership, Odido Business and LinkedIn bring together two forms of connection: a reliable mobile network and the world's largest professional network.

Built for entrepreneurs and professionals
Due to this exclusive partnership, Odido is introducing new, extra-advantageous bundles in a LinkedIn Premium subscription. This means entrepreneurs and professionals have a single subscription for both their mobile and their professional network. Within an Unlimited Basic, Plus or Premium subscription, entrepreneurs can choose LinkedIn Premium Business or LinkedIn Premium Career.

In addition, consumers can also use LinkedIn Premium Career. Using three Extras points, they can easily add LinkedIn Premium Career to their Unlimited Premium subscription.

“Entrepreneurs and business professionals expect more from us than just a good connection”, says Tisha van Lammeren, Chief Commercial Officer at Odido. “With this partnership, we are helping them not only to stay reachable, but also grow their professional network. This way, we support professionals in staying visible, creating new opportunities, and growing as an entrepreneur.”

Ora Levit, Ora Levit, VP Product at LinkedIn adds: “LinkedIn Premium helps professionals develop their careers further, find opportunities and be found by others. At the same time, it supports companies and entrepreneurs in growing their brand, customer base, and team. We are proud of our partnership with Odido to give Dutch professionals and businesses access to tools that help them build valuable relationships, further develop their careers, and grow their business.”

Doubly connected
LinkedIn Premium helps people grow their professional network and make the most of it, whether they are building a company, expanding their reach, or working on their career. With access to AI features, market insights, training and other tools, members can turn connections into opportunities. Thanks to the partnership with Odido Business, LinkedIn Premium is now included in Odido’s bundles for small businesses and entrepreneurs. The partnership is aimed in particular at freelancers, SMEs and other entrepreneurs who actively use their professional network to grow their businesses, as well as at anyone for whom LinkedIn is an important part of their daily work or their search for their next career step.

For more information or to order the LinkedIn bundles: small business and consumer

Odido offers free calls and text messages to and from Venezuela

Fri, 26 Jun 2026 15:38:15 +0200

The devastating double earthquake in Venezuela has had a profound impact on millions of people. To help our customers stay in touch with their family and friends, Odido is temporarily offering free calls and text messages to and from Venezuela.

This arrangement applies to all consumer and business customers of Odido, Ben and Simpel for calls and text messages to and from Venezuela made between 25 June and 31 July 2026.

Customers who incur charges for calls or text messages to or from Venezuela during this period can contact our Customer Service team to make use of this temporary arrangement. The charges will then be credited retrospectively as a gesture of goodwill for customers of Odido, Ben and Simpel.

Through this initiative, Odido aims to support people in staying connected with their family and friends during this difficult and uncertain time.

Startphone: a new choice for parents and children when getting a first smartphone

Tue, 16 Jun 2026 14:00:52 +0200

A child asks for their first smartphone, classmates are already messaging and scrolling, while advice and opinions on screen time and social media vary widely. As a result, many parents are looking for ways to guide their children responsibly in a digital world that starts at an increasingly young age. To help parents navigate this challenge, researchers from the University of Amsterdam, Vrije Universiteit Amsterdam and Odido today launch Startphone: a new option for parents and children to approach a first smartphone in a responsible, step-by-step way.

Startphone is available as a free Android application that transforms an existing smartphone into a Startphone, unlocking features that match a child’s stage of development. It is the first solution in the Netherlands to integrate the Dutch government’s new guidelines on smartphone and social media use among children and young people into a practical tool for families.

Parents want to do more but lack practical guidance
The launch of Startphone follows a societal development that researchers and parents have been observing for some time. New research by the University of Amsterdam* among parents of children aged 10 to 15 shows that parents feel responsible for their children’s online safety but often lack the knowledge and practical tools to support them. As many as 82 percent of parents surveyed say they believe they should be doing more to protect their children online.

The findings confirm a growing need for guidance when it comes to growing up in a digital world. It is a challenge that Odido and researchers from the University of Amsterdam and Vrije Universiteit Amsterdam have been working on together for more than a year through the development of Startphone.

A responsible start with a first smartphone
Startphone translates government recommendations on smartphone and social media use into a practical solution for families. Through four different stages, children gradually gain access to smartphone features appropriate to their age and development, while parents maintain oversight and make agreements together with their child.

The Startphone solution is based on scientific research into smartphone use, social media and the development of children and young people. It was developed from the belief that responsible digital development starts with guidance that matches a child’s stage of growth. That is why Startphone focuses on shared agreements, gradual freedom and ongoing support.

Dr. Wouter van den Bos (University of Amsterdam), involved in the development of Startphone:
"Many parents feel that a smartphone becomes inevitable at a certain point, but struggle not only with when to introduce one, but also with how to guide their child afterwards. Our research shows that parents are not necessarily looking for more control, but for more support and practical guidance."

Prof. Dr. Ina Koning (Vrije Universiteit Amsterdam), also involved in the development of Startphone:
"The findings confirm what we have seen in research for years: growing up in a digital world is not an all-or-nothing issue. Children develop at different speeds. It therefore makes sense for digital freedom to grow gradually alongside a child’s age, skills and experience."

How it works
Startphone evolves alongside a child’s development – from calling and messaging at the earliest levels to broader access to apps, screen time settings and online guidance at later stages. Features are gradually unlocked over time, but parents can also choose to enable additional functionality manually.

This approach prevents children from being thrown into the digital deep end all at once, while allowing parents to gradually give them more independence as they grow.

The different levels

Basic Level – Calling & Playing Outside
Level 1 – Smart & School (approx. ages 11–12)
Level 2 – Chat & Connect (approx. ages 13–14)
Level 3 – Share & Explore (approx. age 15 and up)

Parents download the application from the Google Play Store onto their child’s phone and complete the installation together. Once installed, Startphone takes over the Android phone’s interface and settings, transforming a regular smartphone into a Startphone.

Tisha van Lammeren, CCO Mass Market at Odido:
"Many parents experience a first smartphone as a difficult step, while at the same time recognising that their child can hardly participate socially without one. That is why we do not believe in either banning smartphones altogether or giving unrestricted access. We believe in guidance. With Startphone, we help parents and children use a first smartphone responsibly together and make agreements that fit a child’s stage of development. Step by step, in a way that is realistic for everyday family life. At Odido, we believe technology should help people move forward. That is why we want to do more than connect families – we want to support them in the choices that come with growing up in a digital world."

Available to every family
To make the solution accessible to as many families as possible, Startphone is not linked to any subscription or mobile provider. Anyone in the Netherlands with an Android smartphone can use the application free of charge. It also works on older devices that may already be sitting unused at home.

Startphone is available from today via the Google Play Store. More information can be found at startphone.nl.

Startphone was officially launched today during an event at Nieuwspoort in The Hague, attended by policymakers, civil society organisations and researchers.
Photo (left to right): Tisha van Lammeren, Gerdine Keijzer-Baldé, Ina Koning, Wouter van den Bos.

Odido shares update on February cyberattack response and commitments moving forward

Tue, 12 May 2026 12:00:04 +0200

Today, Odido has published a series of videos featuring CEO Søren Abildgaard addressing the cyberattack experienced in early February. The videos, alongside a detailed FAQ about the incident and Odido’s response, are now available at the Odido website.

Søren provides a transparent account of what happened, the lessons learned, and the concrete steps Odido is taking to further strengthen its defenses against the always-evolving cyber threat landscape and protect customers moving forward.

As part of its ongoing response, Odido has announced four key commitments:

To continue to invest in organizational capabilities to ensure Odido’s defenses stay up-to-date with the increased sophistication of cyber threats;
To continue to offer complementary security measures for customers over the coming months, including the "Check je gesprek" solution to verify legitimate Odido communications, and access to the F-secure digital security service. Odido will also maintain emergency support lines for customers at risk and special care lines for customers over 65;
To continuously strengthen Odido’s data security and retention practices;
To learn from this experience: Communicating openly with customers and sharing learnings to help protect against new threats from cybercriminals.

Søren Abildgaard said: "I deeply regret that this happened and promise to learn from this experience. Our first priority has been, and remains, trying to support our customers as best we can. We are in no doubt that there is more to do to address concerns, improve as an organization, and earn back trust as we move forward.”

“We’re on a journey; these commitments and the steps we’ve taken thus far are just some of many to make sure Odido is a safer, more resilient place for you and your data.”

Customers seeking to learn more about the incident can refer to the Odido website, where the most up-to-date information has been shared. Customers can also continue to call, use the internet and watch TV safely.

Odido informs customers of cyber attack

Thu, 12 Feb 2026 12:15:08 +0100

Odido has been subject of a cyber-attack which has impacted customer data. Odido deeply regrets this situation and is committed to limiting the impact of this incident and providing all necessary support for customers. Importantly, operational service delivery has not been affected; customers can continue to safely make calls, use the internet, and watch TV.

Based on the investigation, the incident concerns personal data from a customer contact system used by Odido. No passwords, call records or invoice data are involved.

Unauthorized access to the system was terminated as quickly as possible, and Odido has engaged third-party cybersecurity experts to assist in implementing additional security measures as part of its response.

Impacted individuals will receive an email directly from Odido as quickly as possible. Due to the volume, informing all affected customers may take up to 48 hours. In addition, Odido has reported the incident to the Authority for Personal Data.

Information page opened
Via the Odido website, those affected can find more information about this incident and ways to act themselves, in addition to the measures Odido itself is taking. The information can be accessed at https://www.odido.nl/veiligheid

Odido appoints Thomas Crewe and Hans Ploos van Amstel as members of its Supervisory Board

Fri, 06 Feb 2026 13:55:34 +0100

Odido has implemented two changes to its Supervisory Board. Thomas Crewe joined the Supervisory Board as of 23 January 2026, succeeding Gonzague de Lhoneux, who stepped down. In addition, the Board was expanded on 1 February 2026 with the appointment of Hans Ploos van Amstel as chair audit committee.

Thomas Crewe is a principal in the Technology team at Apax Partners LLP, where he has been based in London since 2015. Prior to joining Apax, he worked at The Boston Consulting Group. Thomas studied Economics and Management at the University of Oxford and earned an MBA from Stanford University Graduate School of Business.

Hans Ploos van Amstel brings extensive international experience as a chief financial officer across both public and private organizations. He currently serves as executive chairman of the board of directors at Recover, a sustainable textiles company. Previously, he held CFO positions at Partners Group, Adecco Group and COFRA Group, and served as global CFO of Levi Strauss & Co., following senior finance roles at Procter & Gamble.

With these appointments, Odido strengthens its Supervisory Board with additional expertise in technology, international financial leadership and corporate governance, supporting the company’s continued development and strategic direction.

Odido launches outdoor modem for '5G Internet for Business'

Tue, 03 Feb 2026 11:00:29 +0100

In addition to Odido's popular 5G Internet for Business product, the telecom provider today launches a new outdoor modem: 5G Internet Pro. With the introduction of the outdoor modem for Odido's Fixed Wireless Access solution, reception is optimized, even higher speeds can be achieved, and up to twice as many devices can be connected. Since April 2025, businesses have already been benefiting from fast 5G Internet for Business from Odido, and with this new type, FWA will become suitable for more intensive use. Pre-orders for the new variant of 5G Internet for Business can be placed from today onwards.

In April 2025, Odido Business became the first telecom operator to introduce 5G Internet for Business, a business market adaptation of the popular Klik&Klaar Internet product for the consumer market. With 5G Internet for Business, there is more choice in connectivity for the business segment: fixed fiber optic internet or fully wireless via 5G. With the launch of 5G Internet Pro, Odido Business is now taking the next step: even higher speeds and double capacity thanks to a specially developed outdoor modem. This enables Odido to offer a customer-focused solution for business challenges that require more capacity and where continuous online connectivity is crucial, regardless of location or existing infrastructure.

"This solution has been specifically developed for businesses that need more capacity in locations where connectivity is crucial, regardless of their location or local infrastructure. We listen carefully to the needs of our business customers, and with the further development of 5G Internet for Business we are bringing even more choice in connectivity for the business market. Since its introduction in 2025, an increasing number of businesses have been using 5G Internet for Business as their sole connection or as a backup for their fixed fiber or DSL connection," says Martijn Teekens, Chief Commercial Officer at Odido Business.

Fast internet without cables thanks to a powerful outdoor modem
With 5G Internet Pro, Odido makes even more capacity available for more intensive use. This makes the product attractive to a larger group of business users who don't need to immediately switch to a fixed fiber connection. Consider construction site managers working on location or flood management operators who want to share live information about conditions in their area. The powerful outdoor modem of 5G Internet Pro ensures an even better connection to Odido's 5G transmission towers. Thanks to the outdoor modem, the 5G signal is brought directly from outside to indoors. As a result, businesses no longer need to worry about coverage in well-isolated buildings. The Pro edition delivers even more capacity, higher download speeds of up to 500 Mbit/s, maximum upload speeds of 50 Mbit/s, and capacity and stability for twice as many devices (20 instead of 10).

The outdoor modem, SIM card, and WiFi extender for the Pro variant of 5G Internet for Business are installed on location. Businesses that want to be first to use 5G Internet Pro can register now on the dedicated website.

SimWallet from Odido expands to 140 countries

Wed, 17 Dec 2025 09:30:00 +0100

SimWallet from Odido expands to 140 countries

Instant internet access abroad within three minutes, no subscription required

SimWallet, Odido’s eSIM app, is expanding and going international. The app is now available for use in the Netherlands and in more than 140 countries. With SimWallet, users can access mobile internet within three minutes in the Netherlands and abroad, without the need to take out a subscription, regardless of whether they are Odido customers or not. With the expansion of the SimWallet, Odido not only offers greater freedom of choice and flexibility for users in the Netherlands and beyond, but also strengthens SimWallet’s position in the rapidly growing eSIM market.

Following a successful launch in the Netherlands
In April this year, Odido introduced SimWallet to the Dutch market, enabling anyone, even those who are not Odido customers, to connect to the Odido network. The new expansion of SimWallet now also makes it possible to get online in 140 other countries through a single app. This is ideal, for example, when users are on holiday or on a business trip, or when temporary internet access is needed for a tablet, smartwatch, or another eSIM-enabled device. In the Netherlands, SimWallet uses the Odido network; abroad, SimWallet works with multiple roaming partners.

“With SimWallet, we’ve seen in the Netherlands that people don’t always want a subscription, but they do want immediate access to the internet, sometimes for a day, sometimes for longer. This shows once again that things can be done differently in the traditional telecom sector,” says Tisha van Lammeren, Chief Commercial Officer Mass Market at Odido. “We started in the Netherlands on purpose to assess this need, and it proved strong. That demand does not end at the border. That’s why we now offer international bundles with SimWallet for everyone, including non-Odido customers, who want to decide for themselves when and how to use the internet abroad.”

By expanding SimWallet beyond the Dutch border, the app meets the growing demand for staying connected outside the Netherlands. The market for (travel) eSIMs is expected to nearly quintuple by 2030. With SimWallet, Odido takes a new step towards its ambition of showing that things can be done differently, while strengthening the telecom provider’s position in both the national and international eSIM markets.

This is how SimWallet works
The SimWallet app gives everyone easy access to the internet. Users can choose a data bundle for a day, a week, or a month. Thanks to eSIM technology, no physical or digital SIM card is required, and could be installed on any device that supports this technology. On a phone, the eSIM can be installed directly from the app. Activating a SimWallet eSIM on another device is done via a QR code. By scanning this code, the eSIM is activated, giving that device access to Odido’s mobile network or to the mobile networks of roaming partners.

The SimWallet app is available in all major app stores and can be downloaded for free. Users pay per bundle (depending on the duration, amount of data, and country) and are not tied to a subscription or any other obligations.

Rates
Prices depend on the country where the user is located. In the Netherlands, the rates remain the same, for example, unlimited data is available for €2.50 per day. For popular (holiday) destinations, such as Thailand, SimWallet customers pay €3 per day for 2 GB or €10 for 10 GB, valid for 30 days. In the U.S., these rates are €4 and €15, respectively. A complete overview of all rates can be found in the SimWallet app.

Ben launches Bewust Online, offering full control over data costs at significantly lower rates.

Tue, 09 Dec 2025 12:03:00 +0100

Ben introduces Bewust Online, allowing customers to manage their own data usage and out-of-bundle costs. At the same time, the telecom provider is significantly reducing its rates for mobile internet, calls and SMS both within and outside the EU. This makes international data usage simpler, more predictable and considerably cheaper.

Set your own limits
With Bewust Online, all Ben customers can easily set limits on out-of-bundle data usage via the app or the ‘Ik Ben’ environment, both within and outside the EU. Bewust Online is enabled by default, so existing and new customers don’t need to take any action unless they want to adjust their limits. Limits can be adjusted at any time, which is useful if you suddenly need more data while on the go or prefer to stay offline during a holiday. An SMS warning is sent when 80 percent of the set limit is reached. At 100 percent, data traffic is automatically stopped. Bewust Online replaces ‘MB Pause’ and ‘Internetlimiet buiten de EU’ and is available free of charge to all customers.

Significantly lower rates
Since the end of November 2025, Ben customers in the Netherlands and the EU pay just €0.01 per MB for out-of-bundle data (€10 per GB). Outside the EU, the rate has been reduced to €0.02 per MB (€20 per GB). In countries such as Thailand, the United States and Turkey, this represents a reduction of more than 99 percent.” As is already the case for Odido and Simpel, data traffic on the North Sea via Tampnet will now also fall under ‘Roam Like at Home’ for Ben customers. This puts an end to high roaming charges at sea. "With Bewust Online, we are making mobile data usage fairer, simpler and more affordable, wherever you are. Customers remain in control and will never again be caught off guard by high costs,’ said Tisha van Lammeren, CCO at Odido."

Bewust Online has been active since 1 December and can easily be adjusted via ‘Ik Ben’ (web) and, following an app update, also in the Ben app.

Odido introduces 'Toestelinruil’ (Device Trade In): A fair price for your old phone

Thu, 04 Dec 2025 12:05:00 +0100

Today, Odido is launching ‘Toestelinruil’, a renewed and user-friendly way for customers and non-customers to hand in their old phone. They can use the trade-in value as a discount on their next purchase or have the amount paid directly into their bank account. Devices that are traded in are reused or responsibly recycled, giving valuable materials a second life. In this way, Odido contributes to a more sustainable world where everyone can take part now and in the future.

A clear and simple way to trade in
With 'Toestelinruil’, Odido is choosing an approach that is clear and easy to understand. Many people have an old phone at home but are unsure what it is worth. Through the self-service tool on odido.nl, customers can quickly see the estimated value of their device, with the option to receive support from a staff member in an Odido Shop if needed.

In the shop, the final value is assessed on the spot and can be used immediately towards a new purchase. Those who prefer a direct payout can send their device via PostNL. Once received, the device is checked, and the payment is made within two working days. This gives customers clarity and certainty throughout the process.

With fair prices, and no surprises
Odido aims to prevent situations where customers are offered a high price that later turns out to be lower. Instead, customers receive a realistic value that reflects the actual condition of their device, keeping the process transparent and expectations clear. For this reason, Odido does not use labels such as “as good as new”, as devices rarely meet that description in practice.

Contributing to a more sustainable world
Through ‘Toestelinruil’, Odido takes another step in reducing material use and extending the lifespan of devices. By reusing traded-in phones or recycling them responsibly, fewer new raw materials are needed, and the production of new devices decreases. In this way, the programme makes a tangible contribution to a more sustainable chain.

“We want to continuously improve our services and make them more sustainable. That’s something we work on every single day,” says Tisha van Lammeren, CCO at Odido. “With our simple and fair trade-in programme, we encourage everyone to hand in that old phone that often ends up forgotten in a drawer. It has value — for customers and for our planet. It shows that things can be done differently.”

Odido works every day on technology that supports people and reduces its impact on the world. Toestelinruil, developed in collaboration with Assurant, is one example. From this responsibility, Odido continues to invest in sustainable choices, accessible technology, and a way of connecting that reflects what people need.

Odido Extends Partnership with Join Us Foundation

Tue, 02 Dec 2025 10:33:00 +0100

Odido is extending its partnership with Join Us Foundation, the organization dedicated to strengthening the mental and social health of young people experiencing loneliness. The telecom provider has been working with Join Us since 2021 to help young people feel stronger, more resilient, and more connected. By combining Odido's digital expertise with Join Us's substantive knowledge, the organizations are working toward one goal: helping young people feel less lonely.

Use Your Voice Against Loneliness
The extension follows a series of joint projects, including the campaign "Use Your Voice Against Loneliness." Odido, Join Us, and MIND Us launched this campaign during Mental Health Awareness Week. The message was simple but urgent: use your voice against loneliness. Because although making contact is easier than ever, with full contact lists, hundreds of followers, and dozens of group chats, more than one in three young people feel lonely. The campaign received national attention and highlighted how significant the problem of youth loneliness is. The insights and results from the campaign form an important starting point for the next phase of the partnership.

Building More Connection Together
Recent figures about how Gen Z experiences the online world show that campaigns like "Use Your Voice Against Loneliness" are desperately needed. Scientific research demonstrates that genuine conversations (such as phone calls, video calls, or voice messages) can lead to genuine connections. It's precisely in this context that the partnership between Odido and Join Us plays an important role. Since the collaboration began, they have reached thousands of young people annually through local groups, national campaigns, and a growing online community. A great example of this is the Stronger Together event, where the renewed partnership was also announced. Both organizations are actively working to restore real connection in the lives of young people throughout the Netherlands.

Margreet Hoekstra, Chief Legal and Regulatory Affairs Officer: “Young people are constantly 'on,' both online and offline, and that can be quite overwhelming. Technology makes connecting easier than ever, but it only becomes meaningful when used in the right way. That's why we believe it's important for technology to remain human. During the Stronger Together event, where we spoke with young people, experts, and platforms about connection in a digital age, we frequently discussed how important technology is in helping lonely young people find connection. We're therefore pleased to extend and deepen our partnership with Join Us.”

Connecting and Strengthening Young People
With the renewed partnership, Odido and Join Us are building on this foundation. Odido will continue supporting Join Us in further digitalizing and scaling up their activities. This makes it easier for Join Us to guide young people in an accessible way, regardless of where they live or how they want to get in touch. By accelerating processes and modernizing programs, Join Us gains the capacity to reach even more young people.

Jolanda van Gerwe, Director of Join Us Foundation: "Through this partnership, we can reach young people with feelings of loneliness even earlier and support them preventively in strengthening their social network. By further modernizing our approach, we not only increase our impact but also create more opportunities to truly connect young people with each other. Having a partner like Odido contribute structurally to this is of great value to us. Together, we're building a strong social foundation for young people."

Odido Partners with Wipro on large-Scale AI-Driven IT modernisation

Thu, 27 Nov 2025 12:20:00 +0100

Multi-year partnership marks next step in Odido's digital strategy

Odido today announces a long-term partnership with Wipro Limited, a leading AI-powered technology services and consulting company. Together with Wipro, Odido will work over the coming years to further modernise its entire digital and IT environment. Using Wipro's AI solutions, Odido will streamline its processes, increase operational efficiency, and develop new innovations to improve the customer experience and satisfaction of both consumer and business customers. This partnership fits seamlessly within Odido's broader strategy to make technology more human.

Technology that makes life more human
Within the partnership, Wipro will support Odido in the large-scale modernisation of its digital and business-oriented IT environment. AI platforms will be implemented that offer advanced capabilities for self-service, incident management, and operational efficiency. Wipro's conversational AI chat solution will, for instance, provide faster and more personalised support through multilingual, contextual, and interactive capabilities. By leveraging these AI-driven technologies and design-driven innovation, systems will be streamlined, tasks automated, and space created for continuous improvement. With this agreement, Odido takes an important step towards its digital future.

"At Odido, our goal is to make technology more human," says Robert Purdy, Chief IT Officer at Odido Netherlands. “This applies not only to the products and services we launch, but also to how we organise, maintain, and optimise our internal processes. The partnership with Wipro helps us take the next step in this journey and elevate our customer experience to a higher level.”

Graziella Neuvéglise, Managing Director Western Europe at Wipro Limited, says:
“The partnership with Odido demonstrates how we can add value through smart operational processes, agile development, and a future-oriented IT strategy. Together, we are working on a clear roadmap, optimising processes, and ensuring that technology better aligns with Odido's business objectives. By deploying our unified suite of AI-powered platforms, solutions, and transformative offerings, we are not only modernising the IT infrastructure but also helping to deploy technology in a way that drives growth and puts the customer at the centre. This partnership is focused on sustainable innovation in a rapidly changing digital environment.”

The partnership with Wipro marks a fundamental step in Odido's digital strategy: from maintenance and optimisation to continuous innovation. With this approach, Odido can adapt its systems more quickly to changing customer needs, while operational costs decrease and service quality continues to rise.

Odido Business enters into strategic partnerships with MKB Den Haag and MKB Rotterdam Rijnmond

Wed, 26 Nov 2025 11:03:00 +0100

Over the coming years, Odido Business will actively commit to helping entrepreneurs in The Hague and Rotterdam with their digital development. Through this collaboration, entrepreneurs will receive support in converting their challenges and needs into concrete solutions in the field of technology and connectivity. Odido and the two SME organisations signed a cooperation agreement for two years, with an option for an additional year.

Growing together through smart connectivity
The SME sector is the engine of the Dutch economy, and is run by entrepreneurs who dare to take risks and seize opportunities. As a result, the SME business is always in motion: it grows, changes, and requires significant flexibility. Odido supports these entrepreneurs by thinking about what their business needs and looking at scalable solutions for mobile, internet, Microsoft Teams and other digital solutions. This enables them to focus on what really matters: running their business.

Technology and connectivity for everyone
Technology must work for everyone. Odido therefore connects people and businesses in a responsible manner. Data security, ethical business practices, and smart solutions for sustainable growth are central to this. With their networks, knowledge, and experience, Odido stimulates societal technological innovation within companies.

In contact with entrepreneurs in the region
The agreements bring Odido and entrepreneurs into contact with each other. This means, among other things, that the active membership base of both MKB Den Haag and MKB Rotterdam Rijnmond will regularly come together for events. In addition, Odido will organise substantive sessions at Odido's head office to help them with their digital transformation. This way, Odido can provide targeted support to help the SME sector grow over the coming years.

"Communication is key for entrepreneurs. MKB Rotterdam Rijnmond is therefore pleased with the collaboration in this area with a renowned company like Odido. We look forward to being able to deploy Odido's knowledge for our membership base," says Rob Uytdewilligen, chairman of MKB Rotterdam Rijnmond.

We're doing it together
"We feel strongly connected to entrepreneurs," says Martijn Teekens, CCO at Odido Business. "And for us it makes sense to start in The Hague and Rotterdam. Our head office is located in The Hague and many of our colleagues live in this beautiful region. This collaboration brings us closer to the entrepreneurs. We will help them with the right solutions, but we also look forward to addressing societal issues together so that we can give something back as well."

Securing the future together

Thu, 30 Oct 2025 10:00:00 +0100

Dutch Telecom Sector Strengthens Digital Security with GSMA Open Gateway and CAMARA Standard

Together, KPN, Odido and Vodafone have taken an important step in strengthening digital security and combating online fraud by launching innovative, CAMARA-based security services. An initiative in collaboration with the COIN association and GSMA Open Gateway.

This collaboration sets a new standard for API security in The Netherlands, empowering businesses and consumers with stronger protection against online fraud and shaping a safer digital future.

In a world where digital threats are constantly evolving, security is no longer a luxury, it’s a necessity. And in addition to the rise in cybercrime, criminals are becoming increasingly inventive in bypassing barriers and stealing data. Recent research by the Global Anti-Scam Alliance shows that last year one in seven Dutch citizens fell victim to fraud. At a collective cost of €1.75 billion.

With the launch of CAMARA-based API security services, KPN, Odido, and Vodafone are taking an important step towards a standardized and trusted digital ecosystem, one built on collaboration and innovation to combat the growing challenge of digital fraud.

Innovative solutions, such as ‘Number Verification’ and ‘KYC Match’, make it possible to securely, quickly and easily verify users' identities when logging in, or carrying out transactions via mobile devices. These services protect customers and help banks, e-commerce platforms and other digital service providers to combat fraud more efficiently and effectively.

These services are delivered through an expanding network of partners, offering API developers and CPaaS specialists flexible options for seamless integration.

According to Henry Calvert, Head of Networks at global mobile industry association, the GSMA: “Digital scams and fraudulent attacks are a growing problem that, if left unchecked, can cause further harm to mobile users and erode their trust in digital commerce. This is an important collaborative initiative by the Dutch telecoms industry, banks and online retailers, using the intelligence of mobile networks to help reduce cyber-crime.”

CAMARA is an open-source, global initiative, powered by the Linux Foundation and GSMA, that standardizes telecom network APIs. Through the Open Gateway initiative, the GSMA offers a scalable and innovative platform for API developers and CPaaS providers worldwide. This enables companies to easily adopt a uniform approach to API security and functionality, both locally and internationally.

The global GSMA Open Gateway initiative now unites more than 80 mobile operator groups, representing 292 mobile networks and over 80% of all mobile connections worldwide. Empowering digital products and services with seamless, secure access to digital services, across borders and providers.

For more information or exploration please visit https://coin.nl/camara

Odido reduces prices for higher fiber optic speeds

Mon, 27 Oct 2025 09:42:00 +0100

Odido will adjust the prices of its fixed internet subscriptions as of October 27. With this change, Odido aims to make higher fiber-optic speeds even more attractive for its customers and to respond to the growing demand for data in the Netherlands. The provider also seeks to give more people access to the latest technological innovations, such as ultra-fast fiber-optic internet.

Odido is experiencing strong growth in the fiber-optic market. Thanks to its open wholesale strategy, Odido has become the largest provider of fiber internet in the Netherlands. More than 8 million households can now access Odido’s fixed internet services. With its 8 Gbit/s plan, the provider has also been offering the fastest fiber internet in the country for two years. Earlier this year, Odido’s fixed internet services were rated Best in Test in the national network test conducted by benchmark organization umlaut, for the second year in a row.

With the new pricing, Odido not only makes higher internet speeds more affordable, but also strengthens its position as a leading provider of fast and reliable fixed internet services.

Prices for fiber subscriptions starting at 2 Gbit/s will be significantly reduced, by up to €17.50 per month for an 8 Gbit/s plan. In addition, customers who choose a two-year contract will receive extra benefits compared to a one-year contract. The prices will apply to new subscriptions.

Tisha van Lammeren, Chief Commercial Officer Mass Market, on the new pricing: "At Odido, we want everyone to be connected; now and in the future. Consumers expect high speeds to be the standard, and rightly so. We have already demonstrated this in the mobile sector with our unlimited subscriptions that achieve the very highest speeds. With these new prices, we are making high speeds for fixed internet more accessible to our customers.

Changes to Vast Bellen and bundles
The rates for fixed telephony will also change. The Unlimited Vast Bellen Plus bundle is being reduced by €5 and will now cost €10 per month. This allows customers to make unlimited calls to both landline and mobile numbers within the Netherlands. Customers who renew their contract, move house, or switch to another network from today onward will pay the new, lower rate. The Vast Bellen Start bundle remains unchanged.

Complete overview of internet rates as of October 27, 2025