Newsroom Odido

Martijn Teekens, Chief Commercial Officer Enterprise, to leave Odido

Mon, 07 Sep 2026 14:08:00 +0200

After 23 years, Martijn Teekens is stepping down as Chief Commercial Officer Enterprise. During his tenure, he built a strong Enterprise organization with a clear customer focus, lasting partnerships and a solid commercial foundation.

Jilles Limburg takes over as Chief Commercial Officer Enterprise on 14 September and joins Odido's Executive Committee. Jilles brings extensive B2B expertise, deep knowledge of digitalization and IT, and a sharp product focus. Martijn will support the transition in the coming weeks to ensure continuity and smooth handover of all customer and partner relationships.

"I'm deeply grateful for everything Martijn has done for us," says CEO Søren Abildgaard. "His leadership has left a lasting mark on our organization. This decision shows his commitment to Enterprise's future and the people there. We wish him all the best."

Get more out of your professional network: Odido Business and LinkedIn launch exclusive partnership

Wed, 05 Aug 2026 10:01:39 +0200

Starting today, Odido and LinkedIn are announcing an exclusive partnership. Through this new partnership with LinkedIn, Odido is launching a new suite of bundled plans which include LinkedIn Premium. With new bundles for both entrepreneurs and professionals, they can get more opportunities from their professional network. Odido is now the only telecom provider in the Netherlands with such a partnership.

The importance of a strong network
For entrepreneurs and professionals, a good connection today is about more than reach alone. A strong professional network plays a vital role in finding new work, clients, collaborations, and talent. With this partnership, Odido Business and LinkedIn bring together two forms of connection: a reliable mobile network and the world's largest professional network.

Built for entrepreneurs and professionals
Due to this exclusive partnership, Odido is introducing new, extra-advantageous bundles in a LinkedIn Premium subscription. This means entrepreneurs and professionals have a single subscription for both their mobile and their professional network. Within an Unlimited Basic, Plus or Premium subscription, entrepreneurs can choose LinkedIn Premium Business or LinkedIn Premium Career.

In addition, consumers can also use LinkedIn Premium Career. Using three Extras points, they can easily add LinkedIn Premium Career to their Unlimited Premium subscription.

“Entrepreneurs and business professionals expect more from us than just a good connection”, says Tisha van Lammeren, Chief Commercial Officer at Odido. “With this partnership, we are helping them not only to stay reachable, but also grow their professional network. This way, we support professionals in staying visible, creating new opportunities, and growing as an entrepreneur.”

Ora Levit, Ora Levit, VP Product at LinkedIn adds: “LinkedIn Premium helps professionals develop their careers further, find opportunities and be found by others. At the same time, it supports companies and entrepreneurs in growing their brand, customer base, and team. We are proud of our partnership with Odido to give Dutch professionals and businesses access to tools that help them build valuable relationships, further develop their careers, and grow their business.”

Doubly connected
LinkedIn Premium helps people grow their professional network and make the most of it, whether they are building a company, expanding their reach, or working on their career. With access to AI features, market insights, training and other tools, members can turn connections into opportunities. Thanks to the partnership with Odido Business, LinkedIn Premium is now included in Odido’s bundles for small businesses and entrepreneurs. The partnership is aimed in particular at freelancers, SMEs and other entrepreneurs who actively use their professional network to grow their businesses, as well as at anyone for whom LinkedIn is an important part of their daily work or their search for their next career step.

For more information or to order the LinkedIn bundles: small business and consumer

Odido offers free calls and text messages to and from Venezuela

Fri, 26 Jun 2026 15:38:15 +0200

The devastating double earthquake in Venezuela has had a profound impact on millions of people. To help our customers stay in touch with their family and friends, Odido is temporarily offering free calls and text messages to and from Venezuela.

This arrangement applies to all consumer and business customers of Odido, Ben and Simpel for calls and text messages to and from Venezuela made between 25 June and 31 July 2026.

Customers who incur charges for calls or text messages to or from Venezuela during this period can contact our Customer Service team to make use of this temporary arrangement. The charges will then be credited retrospectively as a gesture of goodwill for customers of Odido, Ben and Simpel.

Through this initiative, Odido aims to support people in staying connected with their family and friends during this difficult and uncertain time.

Startphone: a new choice for parents and children when getting a first smartphone

Tue, 16 Jun 2026 14:00:52 +0200

A child asks for their first smartphone, classmates are already messaging and scrolling, while advice and opinions on screen time and social media vary widely. As a result, many parents are looking for ways to guide their children responsibly in a digital world that starts at an increasingly young age. To help parents navigate this challenge, researchers from the University of Amsterdam, Vrije Universiteit Amsterdam and Odido today launch Startphone: a new option for parents and children to approach a first smartphone in a responsible, step-by-step way.

Startphone is available as a free Android application that transforms an existing smartphone into a Startphone, unlocking features that match a child’s stage of development. It is the first solution in the Netherlands to integrate the Dutch government’s new guidelines on smartphone and social media use among children and young people into a practical tool for families.

Parents want to do more but lack practical guidance
The launch of Startphone follows a societal development that researchers and parents have been observing for some time. New research by the University of Amsterdam* among parents of children aged 10 to 15 shows that parents feel responsible for their children’s online safety but often lack the knowledge and practical tools to support them. As many as 82 percent of parents surveyed say they believe they should be doing more to protect their children online.

The findings confirm a growing need for guidance when it comes to growing up in a digital world. It is a challenge that Odido and researchers from the University of Amsterdam and Vrije Universiteit Amsterdam have been working on together for more than a year through the development of Startphone.

A responsible start with a first smartphone
Startphone translates government recommendations on smartphone and social media use into a practical solution for families. Through four different stages, children gradually gain access to smartphone features appropriate to their age and development, while parents maintain oversight and make agreements together with their child.

The Startphone solution is based on scientific research into smartphone use, social media and the development of children and young people. It was developed from the belief that responsible digital development starts with guidance that matches a child’s stage of growth. That is why Startphone focuses on shared agreements, gradual freedom and ongoing support.

Dr. Wouter van den Bos (University of Amsterdam), involved in the development of Startphone:
"Many parents feel that a smartphone becomes inevitable at a certain point, but struggle not only with when to introduce one, but also with how to guide their child afterwards. Our research shows that parents are not necessarily looking for more control, but for more support and practical guidance."

Prof. Dr. Ina Koning (Vrije Universiteit Amsterdam), also involved in the development of Startphone:
"The findings confirm what we have seen in research for years: growing up in a digital world is not an all-or-nothing issue. Children develop at different speeds. It therefore makes sense for digital freedom to grow gradually alongside a child’s age, skills and experience."

How it works
Startphone evolves alongside a child’s development – from calling and messaging at the earliest levels to broader access to apps, screen time settings and online guidance at later stages. Features are gradually unlocked over time, but parents can also choose to enable additional functionality manually.

This approach prevents children from being thrown into the digital deep end all at once, while allowing parents to gradually give them more independence as they grow.

The different levels

Basic Level – Calling & Playing Outside
Level 1 – Smart & School (approx. ages 11–12)
Level 2 – Chat & Connect (approx. ages 13–14)
Level 3 – Share & Explore (approx. age 15 and up)

Parents download the application from the Google Play Store onto their child’s phone and complete the installation together. Once installed, Startphone takes over the Android phone’s interface and settings, transforming a regular smartphone into a Startphone.

Tisha van Lammeren, CCO Mass Market at Odido:
"Many parents experience a first smartphone as a difficult step, while at the same time recognising that their child can hardly participate socially without one. That is why we do not believe in either banning smartphones altogether or giving unrestricted access. We believe in guidance. With Startphone, we help parents and children use a first smartphone responsibly together and make agreements that fit a child’s stage of development. Step by step, in a way that is realistic for everyday family life. At Odido, we believe technology should help people move forward. That is why we want to do more than connect families – we want to support them in the choices that come with growing up in a digital world."

Available to every family
To make the solution accessible to as many families as possible, Startphone is not linked to any subscription or mobile provider. Anyone in the Netherlands with an Android smartphone can use the application free of charge. It also works on older devices that may already be sitting unused at home.

Startphone is available from today via the Google Play Store. More information can be found at startphone.nl.

Startphone was officially launched today during an event at Nieuwspoort in The Hague, attended by policymakers, civil society organisations and researchers.
Photo (left to right): Tisha van Lammeren, Gerdine Keijzer-Baldé, Ina Koning, Wouter van den Bos.

Odido shares update on February cyberattack response and commitments moving forward

Tue, 12 May 2026 12:00:04 +0200

Today, Odido has published a series of videos featuring CEO Søren Abildgaard addressing the cyberattack experienced in early February. The videos, alongside a detailed FAQ about the incident and Odido’s response, are now available at the Odido website.

Søren provides a transparent account of what happened, the lessons learned, and the concrete steps Odido is taking to further strengthen its defenses against the always-evolving cyber threat landscape and protect customers moving forward.

As part of its ongoing response, Odido has announced four key commitments:

To continue to invest in organizational capabilities to ensure Odido’s defenses stay up-to-date with the increased sophistication of cyber threats;
To continue to offer complementary security measures for customers over the coming months, including the "Check je gesprek" solution to verify legitimate Odido communications, and access to the F-secure digital security service. Odido will also maintain emergency support lines for customers at risk and special care lines for customers over 65;
To continuously strengthen Odido’s data security and retention practices;
To learn from this experience: Communicating openly with customers and sharing learnings to help protect against new threats from cybercriminals.

Søren Abildgaard said: "I deeply regret that this happened and promise to learn from this experience. Our first priority has been, and remains, trying to support our customers as best we can. We are in no doubt that there is more to do to address concerns, improve as an organization, and earn back trust as we move forward.”

“We’re on a journey; these commitments and the steps we’ve taken thus far are just some of many to make sure Odido is a safer, more resilient place for you and your data.”

Customers seeking to learn more about the incident can refer to the Odido website, where the most up-to-date information has been shared. Customers can also continue to call, use the internet and watch TV safely.

Odido informs customers of cyber attack

Thu, 12 Feb 2026 12:15:08 +0100

Odido has been subject of a cyber-attack which has impacted customer data. Odido deeply regrets this situation and is committed to limiting the impact of this incident and providing all necessary support for customers. Importantly, operational service delivery has not been affected; customers can continue to safely make calls, use the internet, and watch TV.

Based on the investigation, the incident concerns personal data from a customer contact system used by Odido. No passwords, call records or invoice data are involved.

Unauthorized access to the system was terminated as quickly as possible, and Odido has engaged third-party cybersecurity experts to assist in implementing additional security measures as part of its response.

Impacted individuals will receive an email directly from Odido as quickly as possible. Due to the volume, informing all affected customers may take up to 48 hours. In addition, Odido has reported the incident to the Authority for Personal Data.

Information page opened
Via the Odido website, those affected can find more information about this incident and ways to act themselves, in addition to the measures Odido itself is taking. The information can be accessed at https://www.odido.nl/veiligheid

Odido appoints Thomas Crewe and Hans Ploos van Amstel as members of its Supervisory Board

Fri, 06 Feb 2026 13:55:34 +0100

Odido has implemented two changes to its Supervisory Board. Thomas Crewe joined the Supervisory Board as of 23 January 2026, succeeding Gonzague de Lhoneux, who stepped down. In addition, the Board was expanded on 1 February 2026 with the appointment of Hans Ploos van Amstel as chair audit committee.

Thomas Crewe is a principal in the Technology team at Apax Partners LLP, where he has been based in London since 2015. Prior to joining Apax, he worked at The Boston Consulting Group. Thomas studied Economics and Management at the University of Oxford and earned an MBA from Stanford University Graduate School of Business.

Hans Ploos van Amstel brings extensive international experience as a chief financial officer across both public and private organizations. He currently serves as executive chairman of the board of directors at Recover, a sustainable textiles company. Previously, he held CFO positions at Partners Group, Adecco Group and COFRA Group, and served as global CFO of Levi Strauss & Co., following senior finance roles at Procter & Gamble.

With these appointments, Odido strengthens its Supervisory Board with additional expertise in technology, international financial leadership and corporate governance, supporting the company’s continued development and strategic direction.

Odido launches outdoor modem for '5G Internet for Business'

Tue, 03 Feb 2026 11:00:29 +0100

In addition to Odido's popular 5G Internet for Business product, the telecom provider today launches a new outdoor modem: 5G Internet Pro. With the introduction of the outdoor modem for Odido's Fixed Wireless Access solution, reception is optimized, even higher speeds can be achieved, and up to twice as many devices can be connected. Since April 2025, businesses have already been benefiting from fast 5G Internet for Business from Odido, and with this new type, FWA will become suitable for more intensive use. Pre-orders for the new variant of 5G Internet for Business can be placed from today onwards.

In April 2025, Odido Business became the first telecom operator to introduce 5G Internet for Business, a business market adaptation of the popular Klik&Klaar Internet product for the consumer market. With 5G Internet for Business, there is more choice in connectivity for the business segment: fixed fiber optic internet or fully wireless via 5G. With the launch of 5G Internet Pro, Odido Business is now taking the next step: even higher speeds and double capacity thanks to a specially developed outdoor modem. This enables Odido to offer a customer-focused solution for business challenges that require more capacity and where continuous online connectivity is crucial, regardless of location or existing infrastructure.

"This solution has been specifically developed for businesses that need more capacity in locations where connectivity is crucial, regardless of their location or local infrastructure. We listen carefully to the needs of our business customers, and with the further development of 5G Internet for Business we are bringing even more choice in connectivity for the business market. Since its introduction in 2025, an increasing number of businesses have been using 5G Internet for Business as their sole connection or as a backup for their fixed fiber or DSL connection," says Martijn Teekens, Chief Commercial Officer at Odido Business.

Fast internet without cables thanks to a powerful outdoor modem
With 5G Internet Pro, Odido makes even more capacity available for more intensive use. This makes the product attractive to a larger group of business users who don't need to immediately switch to a fixed fiber connection. Consider construction site managers working on location or flood management operators who want to share live information about conditions in their area. The powerful outdoor modem of 5G Internet Pro ensures an even better connection to Odido's 5G transmission towers. Thanks to the outdoor modem, the 5G signal is brought directly from outside to indoors. As a result, businesses no longer need to worry about coverage in well-isolated buildings. The Pro edition delivers even more capacity, higher download speeds of up to 500 Mbit/s, maximum upload speeds of 50 Mbit/s, and capacity and stability for twice as many devices (20 instead of 10).

The outdoor modem, SIM card, and WiFi extender for the Pro variant of 5G Internet for Business are installed on location. Businesses that want to be first to use 5G Internet Pro can register now on the dedicated website.

SimWallet from Odido expands to 140 countries

Wed, 17 Dec 2025 09:30:00 +0100

SimWallet from Odido expands to 140 countries

Instant internet access abroad within three minutes, no subscription required

SimWallet, Odido’s eSIM app, is expanding and going international. The app is now available for use in the Netherlands and in more than 140 countries. With SimWallet, users can access mobile internet within three minutes in the Netherlands and abroad, without the need to take out a subscription, regardless of whether they are Odido customers or not. With the expansion of the SimWallet, Odido not only offers greater freedom of choice and flexibility for users in the Netherlands and beyond, but also strengthens SimWallet’s position in the rapidly growing eSIM market.

Following a successful launch in the Netherlands
In April this year, Odido introduced SimWallet to the Dutch market, enabling anyone, even those who are not Odido customers, to connect to the Odido network. The new expansion of SimWallet now also makes it possible to get online in 140 other countries through a single app. This is ideal, for example, when users are on holiday or on a business trip, or when temporary internet access is needed for a tablet, smartwatch, or another eSIM-enabled device. In the Netherlands, SimWallet uses the Odido network; abroad, SimWallet works with multiple roaming partners.

“With SimWallet, we’ve seen in the Netherlands that people don’t always want a subscription, but they do want immediate access to the internet, sometimes for a day, sometimes for longer. This shows once again that things can be done differently in the traditional telecom sector,” says Tisha van Lammeren, Chief Commercial Officer Mass Market at Odido. “We started in the Netherlands on purpose to assess this need, and it proved strong. That demand does not end at the border. That’s why we now offer international bundles with SimWallet for everyone, including non-Odido customers, who want to decide for themselves when and how to use the internet abroad.”

By expanding SimWallet beyond the Dutch border, the app meets the growing demand for staying connected outside the Netherlands. The market for (travel) eSIMs is expected to nearly quintuple by 2030. With SimWallet, Odido takes a new step towards its ambition of showing that things can be done differently, while strengthening the telecom provider’s position in both the national and international eSIM markets.

This is how SimWallet works
The SimWallet app gives everyone easy access to the internet. Users can choose a data bundle for a day, a week, or a month. Thanks to eSIM technology, no physical or digital SIM card is required, and could be installed on any device that supports this technology. On a phone, the eSIM can be installed directly from the app. Activating a SimWallet eSIM on another device is done via a QR code. By scanning this code, the eSIM is activated, giving that device access to Odido’s mobile network or to the mobile networks of roaming partners.

The SimWallet app is available in all major app stores and can be downloaded for free. Users pay per bundle (depending on the duration, amount of data, and country) and are not tied to a subscription or any other obligations.

Rates
Prices depend on the country where the user is located. In the Netherlands, the rates remain the same, for example, unlimited data is available for €2.50 per day. For popular (holiday) destinations, such as Thailand, SimWallet customers pay €3 per day for 2 GB or €10 for 10 GB, valid for 30 days. In the U.S., these rates are €4 and €15, respectively. A complete overview of all rates can be found in the SimWallet app.

Ben launches Bewust Online, offering full control over data costs at significantly lower rates.

Tue, 09 Dec 2025 12:03:00 +0100

Ben introduces Bewust Online, allowing customers to manage their own data usage and out-of-bundle costs. At the same time, the telecom provider is significantly reducing its rates for mobile internet, calls and SMS both within and outside the EU. This makes international data usage simpler, more predictable and considerably cheaper.

Set your own limits
With Bewust Online, all Ben customers can easily set limits on out-of-bundle data usage via the app or the ‘Ik Ben’ environment, both within and outside the EU. Bewust Online is enabled by default, so existing and new customers don’t need to take any action unless they want to adjust their limits. Limits can be adjusted at any time, which is useful if you suddenly need more data while on the go or prefer to stay offline during a holiday. An SMS warning is sent when 80 percent of the set limit is reached. At 100 percent, data traffic is automatically stopped. Bewust Online replaces ‘MB Pause’ and ‘Internetlimiet buiten de EU’ and is available free of charge to all customers.

Significantly lower rates
Since the end of November 2025, Ben customers in the Netherlands and the EU pay just €0.01 per MB for out-of-bundle data (€10 per GB). Outside the EU, the rate has been reduced to €0.02 per MB (€20 per GB). In countries such as Thailand, the United States and Turkey, this represents a reduction of more than 99 percent.” As is already the case for Odido and Simpel, data traffic on the North Sea via Tampnet will now also fall under ‘Roam Like at Home’ for Ben customers. This puts an end to high roaming charges at sea. "With Bewust Online, we are making mobile data usage fairer, simpler and more affordable, wherever you are. Customers remain in control and will never again be caught off guard by high costs,’ said Tisha van Lammeren, CCO at Odido."

Bewust Online has been active since 1 December and can easily be adjusted via ‘Ik Ben’ (web) and, following an app update, also in the Ben app.

Odido introduces 'Toestelinruil’ (Device Trade In): A fair price for your old phone

Thu, 04 Dec 2025 12:05:00 +0100

Today, Odido is launching ‘Toestelinruil’, a renewed and user-friendly way for customers and non-customers to hand in their old phone. They can use the trade-in value as a discount on their next purchase or have the amount paid directly into their bank account. Devices that are traded in are reused or responsibly recycled, giving valuable materials a second life. In this way, Odido contributes to a more sustainable world where everyone can take part now and in the future.

A clear and simple way to trade in
With 'Toestelinruil’, Odido is choosing an approach that is clear and easy to understand. Many people have an old phone at home but are unsure what it is worth. Through the self-service tool on odido.nl, customers can quickly see the estimated value of their device, with the option to receive support from a staff member in an Odido Shop if needed.

In the shop, the final value is assessed on the spot and can be used immediately towards a new purchase. Those who prefer a direct payout can send their device via PostNL. Once received, the device is checked, and the payment is made within two working days. This gives customers clarity and certainty throughout the process.

With fair prices, and no surprises
Odido aims to prevent situations where customers are offered a high price that later turns out to be lower. Instead, customers receive a realistic value that reflects the actual condition of their device, keeping the process transparent and expectations clear. For this reason, Odido does not use labels such as “as good as new”, as devices rarely meet that description in practice.

Contributing to a more sustainable world
Through ‘Toestelinruil’, Odido takes another step in reducing material use and extending the lifespan of devices. By reusing traded-in phones or recycling them responsibly, fewer new raw materials are needed, and the production of new devices decreases. In this way, the programme makes a tangible contribution to a more sustainable chain.

“We want to continuously improve our services and make them more sustainable. That’s something we work on every single day,” says Tisha van Lammeren, CCO at Odido. “With our simple and fair trade-in programme, we encourage everyone to hand in that old phone that often ends up forgotten in a drawer. It has value — for customers and for our planet. It shows that things can be done differently.”

Odido works every day on technology that supports people and reduces its impact on the world. Toestelinruil, developed in collaboration with Assurant, is one example. From this responsibility, Odido continues to invest in sustainable choices, accessible technology, and a way of connecting that reflects what people need.

Odido Extends Partnership with Join Us Foundation

Tue, 02 Dec 2025 10:33:00 +0100

Odido is extending its partnership with Join Us Foundation, the organization dedicated to strengthening the mental and social health of young people experiencing loneliness. The telecom provider has been working with Join Us since 2021 to help young people feel stronger, more resilient, and more connected. By combining Odido's digital expertise with Join Us's substantive knowledge, the organizations are working toward one goal: helping young people feel less lonely.

Use Your Voice Against Loneliness
The extension follows a series of joint projects, including the campaign "Use Your Voice Against Loneliness." Odido, Join Us, and MIND Us launched this campaign during Mental Health Awareness Week. The message was simple but urgent: use your voice against loneliness. Because although making contact is easier than ever, with full contact lists, hundreds of followers, and dozens of group chats, more than one in three young people feel lonely. The campaign received national attention and highlighted how significant the problem of youth loneliness is. The insights and results from the campaign form an important starting point for the next phase of the partnership.

Building More Connection Together
Recent figures about how Gen Z experiences the online world show that campaigns like "Use Your Voice Against Loneliness" are desperately needed. Scientific research demonstrates that genuine conversations (such as phone calls, video calls, or voice messages) can lead to genuine connections. It's precisely in this context that the partnership between Odido and Join Us plays an important role. Since the collaboration began, they have reached thousands of young people annually through local groups, national campaigns, and a growing online community. A great example of this is the Stronger Together event, where the renewed partnership was also announced. Both organizations are actively working to restore real connection in the lives of young people throughout the Netherlands.

Margreet Hoekstra, Chief Legal and Regulatory Affairs Officer: “Young people are constantly 'on,' both online and offline, and that can be quite overwhelming. Technology makes connecting easier than ever, but it only becomes meaningful when used in the right way. That's why we believe it's important for technology to remain human. During the Stronger Together event, where we spoke with young people, experts, and platforms about connection in a digital age, we frequently discussed how important technology is in helping lonely young people find connection. We're therefore pleased to extend and deepen our partnership with Join Us.”

Connecting and Strengthening Young People
With the renewed partnership, Odido and Join Us are building on this foundation. Odido will continue supporting Join Us in further digitalizing and scaling up their activities. This makes it easier for Join Us to guide young people in an accessible way, regardless of where they live or how they want to get in touch. By accelerating processes and modernizing programs, Join Us gains the capacity to reach even more young people.

Jolanda van Gerwe, Director of Join Us Foundation: "Through this partnership, we can reach young people with feelings of loneliness even earlier and support them preventively in strengthening their social network. By further modernizing our approach, we not only increase our impact but also create more opportunities to truly connect young people with each other. Having a partner like Odido contribute structurally to this is of great value to us. Together, we're building a strong social foundation for young people."

Odido Partners with Wipro on large-Scale AI-Driven IT modernisation

Thu, 27 Nov 2025 12:20:00 +0100

Multi-year partnership marks next step in Odido's digital strategy

Odido today announces a long-term partnership with Wipro Limited, a leading AI-powered technology services and consulting company. Together with Wipro, Odido will work over the coming years to further modernise its entire digital and IT environment. Using Wipro's AI solutions, Odido will streamline its processes, increase operational efficiency, and develop new innovations to improve the customer experience and satisfaction of both consumer and business customers. This partnership fits seamlessly within Odido's broader strategy to make technology more human.

Technology that makes life more human
Within the partnership, Wipro will support Odido in the large-scale modernisation of its digital and business-oriented IT environment. AI platforms will be implemented that offer advanced capabilities for self-service, incident management, and operational efficiency. Wipro's conversational AI chat solution will, for instance, provide faster and more personalised support through multilingual, contextual, and interactive capabilities. By leveraging these AI-driven technologies and design-driven innovation, systems will be streamlined, tasks automated, and space created for continuous improvement. With this agreement, Odido takes an important step towards its digital future.

"At Odido, our goal is to make technology more human," says Robert Purdy, Chief IT Officer at Odido Netherlands. “This applies not only to the products and services we launch, but also to how we organise, maintain, and optimise our internal processes. The partnership with Wipro helps us take the next step in this journey and elevate our customer experience to a higher level.”

Graziella Neuvéglise, Managing Director Western Europe at Wipro Limited, says:
“The partnership with Odido demonstrates how we can add value through smart operational processes, agile development, and a future-oriented IT strategy. Together, we are working on a clear roadmap, optimising processes, and ensuring that technology better aligns with Odido's business objectives. By deploying our unified suite of AI-powered platforms, solutions, and transformative offerings, we are not only modernising the IT infrastructure but also helping to deploy technology in a way that drives growth and puts the customer at the centre. This partnership is focused on sustainable innovation in a rapidly changing digital environment.”

The partnership with Wipro marks a fundamental step in Odido's digital strategy: from maintenance and optimisation to continuous innovation. With this approach, Odido can adapt its systems more quickly to changing customer needs, while operational costs decrease and service quality continues to rise.

Odido Business enters into strategic partnerships with MKB Den Haag and MKB Rotterdam Rijnmond

Wed, 26 Nov 2025 11:03:00 +0100

Over the coming years, Odido Business will actively commit to helping entrepreneurs in The Hague and Rotterdam with their digital development. Through this collaboration, entrepreneurs will receive support in converting their challenges and needs into concrete solutions in the field of technology and connectivity. Odido and the two SME organisations signed a cooperation agreement for two years, with an option for an additional year.

Growing together through smart connectivity
The SME sector is the engine of the Dutch economy, and is run by entrepreneurs who dare to take risks and seize opportunities. As a result, the SME business is always in motion: it grows, changes, and requires significant flexibility. Odido supports these entrepreneurs by thinking about what their business needs and looking at scalable solutions for mobile, internet, Microsoft Teams and other digital solutions. This enables them to focus on what really matters: running their business.

Technology and connectivity for everyone
Technology must work for everyone. Odido therefore connects people and businesses in a responsible manner. Data security, ethical business practices, and smart solutions for sustainable growth are central to this. With their networks, knowledge, and experience, Odido stimulates societal technological innovation within companies.

In contact with entrepreneurs in the region
The agreements bring Odido and entrepreneurs into contact with each other. This means, among other things, that the active membership base of both MKB Den Haag and MKB Rotterdam Rijnmond will regularly come together for events. In addition, Odido will organise substantive sessions at Odido's head office to help them with their digital transformation. This way, Odido can provide targeted support to help the SME sector grow over the coming years.

"Communication is key for entrepreneurs. MKB Rotterdam Rijnmond is therefore pleased with the collaboration in this area with a renowned company like Odido. We look forward to being able to deploy Odido's knowledge for our membership base," says Rob Uytdewilligen, chairman of MKB Rotterdam Rijnmond.

We're doing it together
"We feel strongly connected to entrepreneurs," says Martijn Teekens, CCO at Odido Business. "And for us it makes sense to start in The Hague and Rotterdam. Our head office is located in The Hague and many of our colleagues live in this beautiful region. This collaboration brings us closer to the entrepreneurs. We will help them with the right solutions, but we also look forward to addressing societal issues together so that we can give something back as well."

Securing the future together

Thu, 30 Oct 2025 10:00:00 +0100

Dutch Telecom Sector Strengthens Digital Security with GSMA Open Gateway and CAMARA Standard

Together, KPN, Odido and Vodafone have taken an important step in strengthening digital security and combating online fraud by launching innovative, CAMARA-based security services. An initiative in collaboration with the COIN association and GSMA Open Gateway.

This collaboration sets a new standard for API security in The Netherlands, empowering businesses and consumers with stronger protection against online fraud and shaping a safer digital future.

In a world where digital threats are constantly evolving, security is no longer a luxury, it’s a necessity. And in addition to the rise in cybercrime, criminals are becoming increasingly inventive in bypassing barriers and stealing data. Recent research by the Global Anti-Scam Alliance shows that last year one in seven Dutch citizens fell victim to fraud. At a collective cost of €1.75 billion.

With the launch of CAMARA-based API security services, KPN, Odido, and Vodafone are taking an important step towards a standardized and trusted digital ecosystem, one built on collaboration and innovation to combat the growing challenge of digital fraud.

Innovative solutions, such as ‘Number Verification’ and ‘KYC Match’, make it possible to securely, quickly and easily verify users' identities when logging in, or carrying out transactions via mobile devices. These services protect customers and help banks, e-commerce platforms and other digital service providers to combat fraud more efficiently and effectively.

These services are delivered through an expanding network of partners, offering API developers and CPaaS specialists flexible options for seamless integration.

According to Henry Calvert, Head of Networks at global mobile industry association, the GSMA: “Digital scams and fraudulent attacks are a growing problem that, if left unchecked, can cause further harm to mobile users and erode their trust in digital commerce. This is an important collaborative initiative by the Dutch telecoms industry, banks and online retailers, using the intelligence of mobile networks to help reduce cyber-crime.”

CAMARA is an open-source, global initiative, powered by the Linux Foundation and GSMA, that standardizes telecom network APIs. Through the Open Gateway initiative, the GSMA offers a scalable and innovative platform for API developers and CPaaS providers worldwide. This enables companies to easily adopt a uniform approach to API security and functionality, both locally and internationally.

The global GSMA Open Gateway initiative now unites more than 80 mobile operator groups, representing 292 mobile networks and over 80% of all mobile connections worldwide. Empowering digital products and services with seamless, secure access to digital services, across borders and providers.

For more information or exploration please visit https://coin.nl/camara

Odido reduces prices for higher fiber optic speeds

Mon, 27 Oct 2025 09:42:00 +0100

Odido will adjust the prices of its fixed internet subscriptions as of October 27. With this change, Odido aims to make higher fiber-optic speeds even more attractive for its customers and to respond to the growing demand for data in the Netherlands. The provider also seeks to give more people access to the latest technological innovations, such as ultra-fast fiber-optic internet.

Odido is experiencing strong growth in the fiber-optic market. Thanks to its open wholesale strategy, Odido has become the largest provider of fiber internet in the Netherlands. More than 8 million households can now access Odido’s fixed internet services. With its 8 Gbit/s plan, the provider has also been offering the fastest fiber internet in the country for two years. Earlier this year, Odido’s fixed internet services were rated Best in Test in the national network test conducted by benchmark organization umlaut, for the second year in a row.

With the new pricing, Odido not only makes higher internet speeds more affordable, but also strengthens its position as a leading provider of fast and reliable fixed internet services.

Prices for fiber subscriptions starting at 2 Gbit/s will be significantly reduced, by up to €17.50 per month for an 8 Gbit/s plan. In addition, customers who choose a two-year contract will receive extra benefits compared to a one-year contract. The prices will apply to new subscriptions.

Tisha van Lammeren, Chief Commercial Officer Mass Market, on the new pricing: "At Odido, we want everyone to be connected; now and in the future. Consumers expect high speeds to be the standard, and rightly so. We have already demonstrated this in the mobile sector with our unlimited subscriptions that achieve the very highest speeds. With these new prices, we are making high speeds for fixed internet more accessible to our customers.

Changes to Vast Bellen and bundles
The rates for fixed telephony will also change. The Unlimited Vast Bellen Plus bundle is being reduced by €5 and will now cost €10 per month. This allows customers to make unlimited calls to both landline and mobile numbers within the Netherlands. Customers who renew their contract, move house, or switch to another network from today onward will pay the new, lower rate. The Vast Bellen Start bundle remains unchanged.

Complete overview of internet rates as of October 27, 2025

Odido teams up with Jutta Leerdam

Thu, 23 Oct 2025 09:31:00 +0200

Odido, proud partner of TeamNL, is excited to announce a partnership with speed skater Jutta Leerdam. From this season onwards, the Odido logo will appear on Jutta’s black competition suit as well as on TeamNL’s international competition suit. In the lead-up to the Olympic Winter Games in Milan, and throughout the qualification process, Odido and Jutta also aim to inspire others to follow their own path

A conscious choice to follow your own path.
In May 2024, Leerdam made a bold choice: returning to coach Kosta Poltavets, with whom she had previously won the world title in the 1,000 meters. A conscious step towards her ultimate goal: the Olympic Winter Games in Milan 2026. It was also a reminder that real success is built on the people you surround yourself with; the team behind every champion. A message Odido has previously highlighted in campaigns, including those with multiple Olympic champion Sifan Hassan.

“At Odido, we look at the human side of sport, because we believe in the power of connection,” says Søren Abildgaard, CEO at Odido. "Jutta dares to think differently, not because she has to, but because she consciously chooses to surround herself with people who truly believe in her and help her grow. People who choose their own path and dare to stand out deserve our full support. That’s what Odido stands for. That’s why we stand behind Jutta and the entire TeamNL.”

More than performance alone
Leerdam doesn’t just excel on the ice. She also uses her voice to break taboos in elite sports by openly sharing her experiences, such as the impact of menstruation on her performance and her history with body weight. By showing vulnerability, she becomes even stronger and paves the way for a new generation of athletes who don’t have to choose between authenticity and top performance.

Jutta Leerdam about the partnership: “Because of the people who stand behind me, I can make the choices that help me grow and become better at what I do. That’s exactly what this partnership with Odido represents for me; the power of connection. It truly warms my heart to know that people feel inspired by my story. To see them dare to follow their own path and realize there’s another way. I love that Odido fully embraces that as well.”

It can be done differently
For Odido, top athletes like Jutta Leerdam embody the brand’s promise: “It can be done differently". It’s the belief that you don’t have to follow the beaten path when you know what works for you. That trust in your own choices, and in having the right people around you, is what leads to real progress.

Inspiring the journey to Milan
The partnership goes beyond having the Odido logo on the suit. In the lead-up to the Olympic Winter Games in Milan, and throughout the qualification process, Odido and Jutta aim to inspire others to follow their own path. How this will take shape will be revealed by Odido in the coming months. Previously, Odido launched remarkable campaigns and portraits featuring ambassadors such as Xandra Velzeboer, Joël de Jong, and Sifan Hassan.

Affordable international calls: Odido introduces International Calling

Wed, 01 Oct 2025 10:02:00 +0200

Long calls with your aunt in Morocco? Or with family, friends, or business contacts around the world? With Odido’s new Bellen Buitenland bundle, staying connected with loved ones abroad has never been easier or more affordable. After all, hearing someone’s voice means more than just sending a message.

Affordable connections worldwide
At Odido, we believe everyone should be able to stay connected. That includes keeping in touch with family, friends, or business contacts abroad in a way that suits your needs. That’s why today we are introducing two new bundles for international calls: Bellen EU + US and Bellen Wereld. All Odido customers, from consumers to large business customers, can use the call bundles. The right bundle depends on where you want to call.

Bellen EU + VS: Unlimited calls from the Netherlands to the European Union and the United States. Available for €1.50 per month, or 1 extra point for Unlimited Plus and Premium subscriptions.

Bellen Wereld: additional countries outside Europe. Priced at €5.00 per month, or 2 extra points with an Unlimited Plus or Premium subscription. The first 30 minutes of calls from the Netherlands to these countries are included. Want to talk longer? Enjoy low rates starting at just €0.05 per minute.

Both bundles can be activated or canceled on a monthly basis via My Odido or the Odido App.

The full overview of international rates is available here. Rates apply to all fixed and mobile numbers.

Odido first to enable ‘Roam Like at Home’ on the North Sea

Mon, 22 Sep 2025 14:03:00 +0200

Together with maritime provider Tampnet, Odido is launching Odido@Sea: Europe’s largest integrated offshore mobile network for the North Sea. Starting 1 January 2026, Odido customers will be able to use their phones at regular European rates under the individual Roam Like at Home scheme while being on the North Sea. The same will also apply to customers of other European operators. This strategic partnership offers both businesses and consumers improved coverage on offshore platforms, more efficient business applications, and seamless connectivity across the North Sea. With this move, Odido strengthens its leading position as a mobile provider while making its cutting-edge network accessible to both existing and new international users at sea.

Connectivity on the North Sea as at home
Until now, users at sea have had to pay steep prices for mobile connectivity. Roaming costs were high, while satellite and maritime services were even more expensive. By joining forces with Tampnet, Odido is putting an end to this situation. From 2026 onwards, the entire North Sea will fall under the individual European Roam Like at Home scheme: customers will pay the same rates as in the Netherlands and across Europe, with calls and data simply included in their bundle.

The mobile network now provides a reliable and affordable alternative to costly satellite services. Over the course of next year, Odido@Sea will also be expanded for international users, allowing even more people to benefit from this breakthrough in offshore connectivity.

“At Odido, we believe everyone should be able to stay connected, even at open sea. Today, if you take a boat to England, you risk paying exorbitant rates for mobile calls and data,” says Gero Niemeyer, CFO at Odido. “With Odido@Sea we are proving once again that things can be done differently. We continue to challenge conventions and ensure that as many mobile users as possible can rely on our network.”

Odido@Sea: Europe’s largest offshore network
From next year, users in the international waters of the North Sea will easily be able to connect to the Odido@Sea network. This extensive network covers close to 300,000 km² and includes the international waters of the United Kingdom, Germany, Denmark, and Norway, among others. Through this exclusive collaboration, Tampnet’s existing offshore network and Odido’s mobile infrastructure are fully integrated into one powerful network.

This integration brings immediate benefits: all Odido’s roaming partners worldwide will gain faster access to the entire offshore network, including future expansions beyond the North Sea. The result is Europe’s largest and most integrated offshore mobile network: a reliable connection in areas previously served only by costly satellite services.

"This partnership means that offshore workers can finally stay connected without worrying about high roaming costs. For people working weeks at sea, being able to use their phones like at home is more than convenience, it’s quality of life,” says Elie Hanna, CEO of Tampnet.

Innovation at sea
In addition to consumer benefits, the collaboration also creates extra value for business and government markets. It enables more advanced mobile services at sea and better alignment of private 5G networks, edge computing, and satcom for offshore platforms and shipping. It will also support the rollout of push-to-talk services, 5G Standalone, and network slicing for business users. This opens up new opportunities such as deploying drones between land and sea to monitor ships and wind farms, or to transport goods, maintenance equipment, and other supplies more efficiently.

Starting 1 January 2026
From 1 January next year, Odido customers—including those with Ben and Simpel—will be able to use the offshore network within their individual Roam Like at Home bundle. Later in the year, the network will gradually be activated and made available to all other international users. Customers will receive the familiar “Welcome to” SMS once they connect to the Tampnet or Odido network upon entering the area.

Odido and FC Utrecht Intensify Their Partnership

Wed, 17 Sep 2025 16:00:00 +0200

FC Utrecht and Odido have maintained and further expanded their long-standing partnership. The Official Partnership has been extended until mid-2026, with an option to extend the collaboration for an additional year. This further strengthens and intensifies the strong connection between the two organizations.

With this renewed agreement, Odido remains a trusted partner in the city of Utrecht.

“We are proud to continue and intensify our partnership with Odido,” says Edo Keuning, CEO of FC Utrecht. “Odido collaborates with us on the development of the club, the stadium, and the connection with our supporters and partners. Thanks to this partnership, we can continue to innovate, both on a sporting, societal, and business level. Together, we are shaping the future of FC Utrecht in an innovative way.”

“Odido has been a long-standing partner of FC Utrecht in the field of connectivity,” adds Martijn Teekens, CCO of Odido Business. “With initiatives such as FC Utrecht Next, we’ve demonstrated how technology can genuinely focus on people. In this new phase, we continue to act as a sparring partner for the business club, take on the role of innovation partner once again, and contribute to plans for stadium and area development.”

With this extension, Odido and FC Utrecht are taking the next step in a sustainable partnership where innovation, renewal, and connection remain central.

Odido launches enhanced device insurance in partnership with Assurant

Mon, 08 Sep 2025 11:05:00 +0200

Odido launches enhanced device insurance in partnership with Assurant
With broader coverage, competitive premiums, and fast replacements — and uniquely in the Netherlands: service and support directly from Apple.

Our phones, tablets, and smartwatches now carry our entire digital lives. So when something goes wrong, we want a quick solution. That’s why Odido is launching an enhanced device insurance with expanded coverage, competitive premiums, and faster service. What makes it truly unique in the Netherlands is the inclusion of AppleCare Services: iPhone customers will receive service and support directly from Apple. The insurance has been developed in collaboration with new partner Assurant and is available from 8 September.

Includes AppleCare Services: unique in the Netherlands
Odido is the only authorized Apple partner in the Netherlands offering iPhone customers insurance that includes AppleCare Services — giving them direct access to Apple service and support. This allows customers to have certified repairs carried out at Apple Stores or authorized Apple service providers using genuine Apple parts. They can also contact Apple Support directly.

From a drop in the toilet to a bold theft or simply losing your device — accidents happen. With the new device insurance from Odido and Assurant, customers are covered against damage, theft, and loss. If a claim is approved between Monday and Saturday before 2:30 p.m., the customer will receive a replacement device the same day or the next. Prefer to keep your own device? You can opt for an express repair instead.

Standard and Carefree
The device insurance is available for phones, tablets, and smartwatches in two options. Standard covers damage — including accessories damaged or stolen at the same time. Carefree adds theft and loss (loss coverage applies only to phone insurance). What’s new is that the warranty now continues indefinitely as long as the insurance is active (previously limited to 24 months), and in many cases, premiums are lower than before.

Tisha van Lammeren, CCO Mass Market at Odido, says: “Odido is the only telecom provider in the Netherlands to offer AppleCare Services. We believe technology should always work for you — and when it doesn’t, you need to be able to rely on a fast solution so you can get back to what matters. With our new device insurance, developed with Assurant, we offer that peace of mind.”

Felipe Sanchez, President of Assurant Europe, adds: "We’re excited to offer Odido customers a premium protection plan for the devices that are so central to their digital lives. We understand that when something goes wrong, every hour without your phone can be a real inconvenience. That’s why our solution for Odido is designed to get customers’ phones repaired or replaced as quickly as possible."

About Assurant
Assurant, Inc. is a premier global protection company that partners with the world’s leading brands to safeguard and service connected devices, homes, and automobiles. As a Fortune 500 company operating in 21 countries, Assurant leverages data-driven technology solutions to provide exceptional customer experiences. Learn more at assurant.com.

Odido Launches "Start Slim": A Smart Start in the Digital World

Tue, 02 Sep 2025 08:54:00 +0200

Your 12-year-old wants Instagram, the neighbor’s kids are all on TikTok, but government guidelines recommend waiting until age 15. So how do you make the right decision for your child and your family? While children grow up in a world where being online is second nature, their parents are searching for guidance: how can you help your child grow up responsibly with technology? Digital tools certainly offer great opportunities, but they also come with challenges. That's why it’s crucial to teach kids digital skills from an early age.To support parents in this journey, Odido today launches Start Slim – a new platform offering practical tools to help parents and children explore the digital world together, step by step. From screen time tips to online safety advice and guidance on getting a first smartphone, the platform also includes two specially designed mobile plans that give children independence – within limits set by their parents.

Conscious Phone Use
Smartphones and the internet have become an integral part of life. In the Netherlands, over 90% of 12-year-olds use a mobile phone¹. At the same time, awareness is growing among parents and experts that boundaries are needed when it comes to access to the online world.

To help parents introduce children to the benefits of the internet and technology in a responsible way, Odido is launching Start Slim.

This new platform provides a practical guide filled with tips and advice on screen time, online behavior, and digital risks. It gives parents concrete tools to start the conversation with their children in a way that fits their age and world. Odido has partnered with Internet Matters, a nonprofit organization committed to children’s digital safety and wellbeing.

“Technology and connectivity are deeply embedded in our daily lives. That’s a wonderful thing, but it can also be a challenge for both parents and children. As a telecom provider, we believe we have an important role to play in supporting families at every stage – in a way that aligns with what parents find important,” says Tisha van Lammeren, CCO Mass Market.

Start Slim is part of Odido’s broader commitment to encouraging conscious phone use. The company works with foundations like Join Us and MIND Us to strengthen young people’s mental resilience, launched the “Use Your Voice” campaign to combat loneliness, and introduced “The Little Phonebook” to encourage reading. With “Screen-Free Friday”, Odido and NOC*NSF challenge young people to go offline and get moving.

Mobile plans that grow with you
Start Slim also offers two mobile plans tailored to different developmental stages – from a first smartwatch to a first smartphone. With age-appropriate features and smart settings, children gradually learn how to use a smartwatch, smartphone, and data – all while staying safe online.

Mini is for children who are not yet ready for a smartphone. The kids’ smartwatch keeps children and parents connected – allowing messages to be sent and received in a safe, closed environment.
Junior gives teens more freedom with a smartphone subscription, but within clear boundaries. Default blocks² help prevent unexpected costs, while parents can manage the settings via the My Odido app.

Both plans ensure children can always call their parents – even if they’ve used up their minutes – at no extra cost. This way, kids stay independently connected within limits defined by their parents.

Van Lammeren adds: “As a parent, you want to make sure there’s still room for exercise, seeing friends, getting enough sleep, and healthy development – not just screen time. At the same time, you want to give your child increasing freedom, like going to sports practice alone or making plans online with friends – while staying involved. Start Slim supports that balance, and we’ll continue developing the platform in collaboration with experts and parents. So that digital life remains enjoyable – and in balance.”

Availability
Start Slim is available starting today at odido.nl/kind. The informational platform is free and accessible to all parents in the Netherlands. The Mini and Junior subscriptions are available starting from €5.50 (including smartwatch) and €9.50 per month (SIM Only), respectively.

About Internet Matters
Internet Matters is an international non-profit organisation dedicated to the digital safety and wellbeing of children. Internet Matters supports parents and professionals with comprehensive resources and expert guidance to help them navigate the ever-changing world of child internet safety. The organisation partners with technology companies, educational institutions, and parents to assist children in being safe and positive online.

¹ Source: Media Use Monitor 7–12 years
² For example, calls to premium-rate numbers (0900), international numbers, and roaming are blocked by default. Voicemail is disabled, and in-app purchases are restricted. Junior also comes with Extra Safe Online protection, guarding against phishing, viruses, and malware.

A message from Odido about mobile network problems

Wed, 06 Aug 2025 10:50:00 +0200

On Friday, August 1 and Saturday, August 2, we unfortunately experienced network problems on our mobile network. During overnight maintenance activities on one of our data centers, problems arose with the routers in our data centers. As a result, customers experienced reduced services especially with calling via our network, while costumers could also have experienced problems with sending text messages or surfing the internet via our
mobile network.

The fact that this is the second nationwide outage on our mobile network, makes this even more distressing for us and our customers. This is not the service customers should expect from us. Therefore, we would like to explain more about what happened this Friday. And how we will compensate customers in the regions of Noord-Holland and Rotterdam, where the outage lasted longer than twelve hours.

Two nationwide network problems in a short time period
Although Odido's mobile network has been praised by leading benchmark organizations for years for its quality and stability, our network was hit by nationwide network problems for the second time in a short time. While the problems were the same for our customers, each had a different cause.

For example, the network problems during the NATO Summit in June were caused by an unexpected situation at an external party, and were not the result of problems or maintenance on Odido's network. In contrast, last Friday's problems arose on our own network due to overnight maintenance work. During this maintenance in our main data center, problems arose that caused external communication with important routers to be lost. Unfortunately, this had noticeable consequences for our customers throughout the Netherlands.

A major impact and compensation
In the course of Friday morning, our engineers managed to restore services on our mobile network in most of the country. Two regions, Noord-Holland and Rotterdam, needed additional changes and services there returned around 16:00. Because customers in these two regions experienced problems on our network for longer than 12 hours, we will compensate them. Eligible customers will receive an email from us to make this possible.

Our promise
We know how important a stable connection is and that a good network experience is essential in everything our customers do. We want to provide our customers with the best network experience and we hate it when we cannot deliver on this ambition.

Odido continues to invest in the quality and reliability of our services and support. We are currently performing complex work on several parts of our network to ultimately simplify our infrastructure. Telecom networks are technologically advanced and unfortunately outages can never be completely ruled out. However, we can promise that we will continue to scrutinize our operational procedures and, for example, the way in which we implement
changes on our network. Together with our suppliers we will make agreements to further streamline processes around the transformation, and any unforeseen circumstances such as outages.

Odido and cybersecurity expert cyan make cybersecurity accessible for SMEs

Mon, 14 Jul 2025 09:05:00 +0200

Odido announces a strategic partnership with cybersecurity provider cyan AG to better protect SMEs (small and medium-sized enterprises) against cybercrime. At the center of this collaboration is ‘cyan Guard 360’: a powerful, affordable tool that protects against phishing, malware and other digital threats. With this, Odido takes an important step toward a safer digital landscape for Dutch SMEs, which face cyber risks 24/7. cyan Guard 360 complements existing antivirus software and provides Odido’s business customers with an easy-to-use additional layer of security. The commercial rollout will begin in August 2025.

SMEs still insufficiently protected
SMEs remain an attractive target for cybercriminals, because they do not always have the right resources or expertise to protect themselves adequately. cyan Guard 360 provides an accessible solution: a smart additional layer of security that immediately blocks simple but common attacks, such as phishing and malware, before they can cause any damage.

Runs in the background
As an additional layer of protection alongside existing antivirus programs, it forms the first line of defense against digital threats. Guard 360 runs in the background, requires no manual updates, and is immediately active on mobile devices. Thanks to AI technology specifically developed for the needs of SMEs, the security remains always up-to-date and effective. Installation is simple, usage is intuitive, and protection is constant. With this, Odido and cyan are setting a new standard for mobile cybersecurity in the Netherlands.

Thomas Kicker, CEO at cyan AG: “Our partnership with Odido is an important milestone in the rollout of cyan Guard 360. It’s a strong collaboration between a leading telecom provider and an AI-driven cybersecurity company, and we are proud to be able to protect Odido’s customers together.”

Martijn Teekens, CCO Business at Odido: “At Odido, we believe that cybersecurity for SMEs should be both powerful and simple. With cyan Guard 360, we offer a solution that combines both: reliable protection without complexity. It is easy to roll out, simple to activate, and requires no technical knowledge from the user. This makes it a perfect fit with our mission to make technology accessible to everyone.”

Odido and Feyenoord enter into a new strategic partnership

Thu, 10 Jul 2025 16:03:00 +0200

Feyenoord and telecom provider Odido will join forces in a new strategic partnership starting from the 2025–2026 football season. For a minimum of three seasons, the club and the telecom company will be partnered, with the aim of allowing Feyenoord and its supporters to benefit from Odido’s internet and telephony services.

As part of this collaboration, Odido will support Feyenoord over the next three years with mobile telephony and fixed internet services via its leading networks. Feyenoord supporters will also gain access to exclusive Odido offers through the Feyenoord webshop. In addition, the Feyenoord ONE streaming service will be added to Odido’s Extras portfolio, specifically for customers with an Unlimited Premium or Unlimited Plus subscription.

“With Odido, we are once again adding a strong name to our partner network,” says Ruud van der Knaap, Commercial Director of Feyenoord. “Odido is among the top national telecom players and has the ambition to grow even further. Feyenoord provides an excellent platform for them to reach football supporters, with our high exposure value and extensive reach. Our supporters live with Feyenoord 365 days a year, not only in the stadium, but certainly also through their mobile phones, internet and television. Together with Odido, we see great opportunities to strengthen each other in this area.”

Connection
Tisha van Lammeren, Chief Commercial Officer at Odido: “At Odido, we believe that everyone should be able to participate. Sport is an important way for us to achieve this, because sport connects us all. Building on that mission, in addition to our work with NOC*NSF and TeamNL, we are also focusing on football. By entering into a partnership with Feyenoord, we are further broadening our audience within football. We are honored that Feyenoord has become a corporate client of Odido, and we also want to give supporters the opportunity to benefit from the collaboration between Odido and Feyenoord.”

Odido wins Telecompaper Customer Choice Award 2025

Thu, 12 Jun 2025 10:59:00 +0200

Odido has been named winner of the Telecompaper Customer Choice Award 2025 in the Broadband category. The award was presented during the annual Telecom Insights Congress and is based on independent research among more than 4,000 consumers conducted by market research firm Telecompaper. The award confirms Odido's commitment to putting the customer first.

People first
At Odido, everything revolves around people. Odido therefore wants to take customer friendliness to a new level by putting the customer at the center of all its business activities. This is reflected in the service, but also in technological innovations such as Klik&Klaar Internet and SimWallet, which give customers more freedom of choice. This award confirms that the telecom provider is on the right track to achieve its ambition of customer champion.

Telecompaper's Customer Choice Awards are based on extensive research into customer loyalty and attraction among switchers. The score combines the retention of existing customers with the ability to attract new customers, thus providing insight into brand preferences and providers' position relative to their competitors.

Odido is proud of this recognition. The telecom company strives to offer the best customer experience in the Netherlands and sees this award as a confirmation of the chosen course. Tisha van Lammeren, Chief Commercial Officer of Odido accepted the award and commented enthusiastically, “At Odido we want only one thing: to really put the customer first. This recognition is a great compliment for the daily work of our employees and motivates us every day to get even better.”

About Telecompaper
Based in Houten, the Netherlands, Telecompaper is the knowledge partner of the telecom and streaming services industry. Offering daily news, research and analysis, Telecompaper helps marketers, strategists, product managers, analysts and researchers understand the latest developments in the telecom market.

About the Customer Choice Awards
The Customer Choice Awards show which telecom providers perform best in terms of customer loyalty and attractiveness among switchers. What is unique about these awards is that the leading factor is not customer satisfaction or market share, but the question: "If you could choose again today, which brand would you select? The score combines retention of existing customers and the ability to attract switchers against a provider's current position within the market. The survey is based on a representative sample of 4,000 consumers in the Netherlands.

Odido new partner of the Esther Vergeer Foundation: Together for sports fun for every child

Wed, 04 Jun 2025 13:03:00 +0200

The Esther Vergeer Foundation is proud to welcome Odido as a new partner with the common goal of getting children with physical disabilities or chronic conditions moving in a positive way. With this partnership, they are committed to an inclusive sports world where every child has the opportunity to participate. An important part of the cooperation with Odido is the Esther Vergeer Foundation Sport Camp - an annual, multi-day camp that will start in two days in Arnhem. At the sports camp, 50 children can enjoy three days without their parents, but with peers who, like them, have a physical disability or chronic illness. They play sports, games, have fun and build friendships for life.

TeamNL Paralympic Talent Days
The cooperation is part of Odido's ambition to encourage sports participation by everyone in the Netherlands. Therefore, in addition to the cooperation for the sports camps, Odido will also involve the Esther Vergeer Foundation in the TeamNL Talent Days. Since last year, the telecom provider and TeamNL have been organizing additional Talent Days and rolling out new innovations to find more potentially talented athletes. The urgency of this is great because at the time of Covid-19, no TeamNL Paralympic Talent Days were organized. This resulted in no new influx of athletes with disabilities for the LA 2028 and Brisbane 2032 batch. This is how Odido, NOC*NSF and TeamNL aim to make the Netherlands the sportiest country in the world.

“Fantastic that a partner like Odido commits to my foundation as well as involving us in the TeamNL Paralympic Talent Days,” says Esther Vergeer. “It's great to see that Odido supports parasports, but is also committed to the very first steps of children in sports. Together we ensure that every child can participate.”

Leo Hensen, Director Marketing & Communications at Odido on the partnership: “Every child deserves to enjoy sports. Through this cooperation, we can give even more children this opportunity and stand at the start of a sporty life, full of self-confidence, fun and new opportunities.”

Esther Vergeer Foundation
The Esther Vergeer Foundation believes in the power of sport, because sport strengthens children's health, self-confidence and resilience, and enables them to participate fully and enjoyably in society. For this reason, the foundation helps children with physical disabilities find a suitable place at a sports club in their neighborhood. It does this by offering each child a personalized approach, intensive guidance and a hands-on mentality. Through sports clinics in academic children's hospitals, rehabilitation clinics and from the office at Sports Center Papendal, the Esther Vergeer Foundation connects families with sports clubs and healthcare professionals.

Use your voice against loneliness

Mon, 02 Jun 2025 11:53:00 +0200

During the Week of Mental Health, Odido, Join Us and MIND Us are calling on everyone in the Netherlands to break the silence and really connect and talk to each other again. The message is clear: use your voice against loneliness. Because although making contact is easier than ever - with full contact lists, hundreds of followers and dozens of group apps - more than one in three young people feel lonely. Conversations have become quieter. Contact more superficial. And loneliness quietly creeps in.

“A text message is sent quickly,” says Britt (20), who herself has long felt the need for more social contact. “And behind a screen I may feel socially connected, but in conversation you feel that connection goes deeper.”

The numbers don't lie because as many as 44.6% of young people have recently felt somewhat to severely lonely*. Young people meet up less often, even though they know that contact in particular is important for their mental health. Some indicate that they even find it exciting to have a real conversation - as if they have lost touch. And that is precisely where the power of the call lies: to show that things can be done differently, and that they must be done differently.

❤️ is not the same as “I love you”
The call Use Your Voice Against Loneliness is based on insights from scientific research**. While digital communication - such as emojis, apps and voice messages - sometimes helps, spoken language proves especially powerful in conveying real emotions. In a voice there are nuances, warmth, and involvement. Exactly what you miss in a world full of quick messages and filters when you feel lonely.

Jolanda van Gerwe, Director, Director Join Us Foundation: “We see daily how powerful it is when young people really connect. But also, how difficult that sometimes can be in a digital world. Many young people feel lonely, but don't dare to say so. We want to open up the conversation about this. It starts with listening - and using your voice.”

Frederieke Vriends, director MIND Us: “Young people need more than a like or a quick response. Real attention and genuine conversations contribute to mental resilience. By using your voice, you can make a difference - sometimes that's why a simple 'how are you really doing' is so powerful.”

An emoji is quick to send. But what does it really say?
With striking images and the slogan Use Your Voice, the campaign shows what a conversation can do. Because a quick emoji can never beat a real conversation. Starting this week, the call can be seen and heard everywhere - on TV, radio, online, in newspapers, magazines, and on social media.

The national call is aimed at everyone and deliberately places the responsibility not on lonely young people themselves, but on those around them. In doing so, Use Your Voice Against Loneliness breaks through the stigma that often rests on loneliness. Lonely young people often experience shame or the feeling of failure, which prevents them from seeking help. By calling on those around them to make contact and start the conversation, we make loneliness discussable and visible - and take an important step towards connection.

On the campaign page young people will find references for practical tips, stories of others, as well as help if they feel lonely or have questions about their mental health. But there is also inspiration for friends, parents, colleagues or neighbors who want to use their voice.

Tisha van Lammeren, Chief Commercial Officer at Odido and ambassador of Join Us and MIND Us: “At Odido, we believe in true connection. Technology is great, but only valuable when it brings people closer together. This joint initiative shows how much of a difference you can make for young people who feel lonely - just with your voice.”

Technology for human connection
Smartphones and the Internet offer numerous benefits but also bring challenges. Odido takes a responsibility for this by supporting initiatives that encourage conscious and healthy phone use. Not only does the company work with Join Us and MIND Us, the provider also supports Join Us' Stronger Together event. Besides that, Odido launched Het Telefoonboekje (in collaboration with the CPNB) - the first reading book in smartphone form, designed to promote reading among schoolchildren and combat excessive screen use. Odido also introduced 'Screen Friday' in collaboration with NOC*NSF: an initiative that challenges young people under the motto 'sometimes not for a while' to go offline for two hours and get moving.

* Eenzaamheid; persoonskenmerken | CBS

* * Bronnen:

A person’s mental state can therefore be inferred more accurately via speech than via text: Hall & Schmid Mast (2007); Kruger et al. (2005).
Goede sociale interacties, gekenmerkt door verbondenheid, tevredenheid, authenticiteit, en interesse, zijn effectiever in het verminderen van eenzaamheid dan frequente maar oppervlakkige interacties: Reis et3 al. (2000); Nezlek et al. (2002);
Interacties zijn betekenisvol als ze een emotionele, informatieve of tastbare impact hebben. Ook als er persoonlijke informatie, begrip, zorg en waardering wordt gedeeld voelen mensen zich minder eenzaam. Zonder deze impact bieden zelfs frequente interacties weinig verlichting van eenzaamheid: Litt et al. (2020); Wheeler et al. (1983); Kuczynski et al. (2021).

Odido Launches SimWallet: On-Demand 5G Internet for Everyone in the Netherlands

Wed, 16 Apr 2025 09:02:00 +0200

Today, Odido announces the launch of SimWallet, a standalone mobile app that gives users near-instant access to Odido’s high-performance 5G network, whether they’re an existing customer or not. With this innovative solution, Odido becomes the first major telecom provider in the Netherlands to offer true on-demand 5G access. With SimWallet, users can go online for a full day or even 30 days at a fixed low rate, and no plan is required. Whether you're using a smartphone, tablet, laptop with eSIM, or setting up internet access for someone else, SimWallet brings total freedom and flexibility. It responds directly to the rising demand for temporary but immediate 5G access. SimWallet is now available in all major app stores.

On-demand 5G Internet with SimWallet from Odido
Odido is committed to providing both consumers and business customers with the best possible network experience, powered by the latest innovations. Following earlier launches like Klik&Klaar Internet and 5G Internet for Business, the Company now introduces its latest innovation on its robust 5G infrastructure: SimWallet.

Using the app, users can activate 5G access on any eSIM-compatible device, like a smartphone, tablet, or laptop, in under three minutes. No contracts, no hassle. With unlimited data* and fast, reliable connectivity, users can stay online wherever and whenever they want.

"At Odido, we truly want to do things differently. The telecom market is still constrained by the traditional norms, especially when it comes to convenience and contract freedom. We aim to break away from that. SimWallet is a significant step forward in that ambition. Our user-friendly app gives everyone in the Netherlands access to the country's top 5G network in under three minutes, whether you're an Odido customer or not, and whether you're using a smartphone, tablet, laptop, or even a tracker. It's like a digital eSIM wallet: you can manage multiple eSIMs across different devices from one app, and stay connected without surprise costs, whether it's for a day, a few days, or a full month, all on one of the world’s best mobile networks," says Tisha van Lammeren, Chief Commercial Officer Mass Market at Odido.

How It Works
SimWallet provides instant access to Odido’s leading mobile network, even for non-customers. Whether you're at a festival with weak coverage, hosting international visitors, keeping your kids entertained during a trip, or need a fast connection for a tablet, smartwatch, or laptop, SimWallet has you covered.

Available in all major app stores, the app allows users to install an eSIM for free and pay in advance for unlimited data* via Odido’s 5G network. If you’re using a smartphone, the eSIM installs directly from the app on the device. For other devices, simply scan a QR code to activate the eSIM and connect to the network.

Pricing:

€2.50 for 24 hours of unlimited data (up to 100 Mbps)
€25 for 30 days (up to 100 Mbps)
€20 for 30 days (up to 20 Mbps)

A Network That Keeps Winning
With SimWallet, users connect via Odido’s next-generation 5G network. In 2024, Odido became the first Dutch provider to activate the 3.5GHz band on its 5G network. Today, over 85% of Odido's cell towers across the Netherlands have been upgraded to support this advanced technology.

All Odido customers now benefit from a faster, more modern mobile experience. Strategic innovations like Massive MIMO and a strong partnership with Ericsson have significantly boosted both speed and capacity. These upgrades have enabled cutting-edge offerings such as Klik&Klaar Internet, 5G Internet for Business, and now SimWallet.

These investments haven’t gone unnoticed. Odido is the only Dutch provider to have received the highest recognition from all three of the world’s leading benchmarking institutions — OpenSignal, umlaut, and Ookla. These results solidify Odido’s leadership position in 5G innovation and performance.

* Based on fair use policy, see also Odido's terms and conditions.

Odido recognized as the best 5G network in the Netherlands

Thu, 03 Apr 2025 10:02:00 +0200

Odido’s upgraded 5G network continues to win. This time, leading benchmarking organization, Opensignal, has named Odido as the number one 5G network in the Netherlands and confirms that consumers and business customers have the best possible network experience at Odido. Opensignal analyzes the mobile network experience of users worldwide and compares the performance of telecom providers. In Open Signal’s 14 defined categories, including download speed, user experience and 5G coverage Odido won across all categories in the Netherlands, making it the absolute number one overall. Earlier this year, renowned organizations such as Ookla and umlaut, both gave their highest ratings to Odido's network. Odido is the only provider to have received the highest recognition from all three top international benchmarks — a clear confirmation of its position at the forefront of 5G.

Best 5G network in the Netherlands
Globally, Opensignal performs billions of measurements on more than 100 million devices every day. On this basis, the benchmark organization conducts independent research into the user experience on mobile and fixed networks of all major providers. According to Opensignal, Odido was the winner in all categories of their study in the Netherlands and therefore has the best 5G network in the Netherlands.

During the test, Odido’s 5G download speed differential compared with other providers stood out. Odido customers achieve an average download speed of 331.9 Mbit/s with 5G - almost twice as fast as the number two in the study. Thanks to this super-fast mobile network, according to Opensignal, Odido also offers its customers the best experiences with video and gaming, as well as the best performance when using voice apps such as WhatsApp, Microsoft Teams and FaceTime. Lastly, the results also showed that Odido delivers the most consistent network experience.

“When we activated the 3.5GHz band, our ambition was to immediately provide our customers with the benefits of our upgraded 5G network to our customers. Opensignal's measurement results are recognition of our continued commitment to provide the best from our mobile 5G network. I am proud of the results and the huge advantage we have with our 5G network. Our customers can benefit from the fastest mobile network that is also extremely reliable,” said Søren Abildgaard, CEO of Odido. “In addition, the fact that we scored number one in all categories is a fantastic confirmation of our hard work and motivates us to keep raising the bar higher and higher.”

The network that keeps winning
In 2024, Odido was the first provider to activate the 3.5GHz band on the 5G network. Since then, more than 85 percent of the transmission towers in the Netherlands have been adapted to this updated technology*. All Odido customers benefit from a faster and more modern mobile network with the activation. Through the deployment of innovative solutions such as Massive MIMO and the cooperation with Ericsson, the speed and capacity of the network were significantly increased.

This award from Opensignal confirms Odido's commitment to providing both consumers and business customers with the best possible network experience, with access to the latest technological innovations. Other comparative network tests also demonstrate Odido's strong performance. Last month, Odido’s network was already awarded by both Ookla and umlaut. Umlaut awarded the mobile network the highest possible rating: outstanding. Tests by Ookla also show that Odido has the fastest 5G network in the Netherlands.

^{Source: Opensignal Awards - Netherlands:}^{Mobile Network Experience Report}^{, Mar 2025, based on independent analysis of mobile measurements recorded during the period: Dec 01, 2024 – Feb © 2025 Opensignal Limited.}
^{For previous research results, consult}^{newsroom.odido.nl}^.
^{* As if 31 March 2025, excluding small cells (i.e. indoor sites)}

Odido Introduces ‘5G Internet for Business’

Thu, 27 Mar 2025 12:17:00 +0100

Odido Business today announces 5G Internet for Businesses. While consumers have already been able to benefit from fast and reliable internet with Klik&Klaar Internet, this solution is now also available for businesses in The Netherlands: 5G Internet for Businesses. 5G Internet for Businesses also uses Odido’s recently upgraded and modernized mobile network. With 5G Internet for Businesses, business users can get online quickly. 5G Internet for Businesses will be available to Odido’s business customers starting April 15.

More freedom of choice
In September last year, Odido revolutionized consumer internet with Klik&Klaar Internet. Now, with 5G Internet for Businesses, companies gain the same freedom to choose a connection that best suits their needs. Not every location in the Netherlands has access to fiber-optic or DSL connections, and installing cables isn’t always feasible — especially for businesses that change locations frequently. Thanks to Odido’s nationwide coverage, 5G Internet for Businesses keeps teams connected no matter where they operate, providing an alternative to traditional internet.

“The development of 5G Internet for Businesses aligns perfectly with Odido’s strategy to ensure everyone has access to a reliable, high-quality network,” says Martijn Teekens, Chief Commercial Officer Enterprise at Odido. “We’re offering business users a flexible solution that fits their needs — from construction managers on-site to cargo ships sharing live data about their position and load.”

Lightning-Fast 5G Network
The ability to deliver an alternative is made possible by Odido’s robust 5G network, utilizing the 3.5 GHz frequency band. This band enables higher mobile speeds, even in areas where fiber and broad band speeds have not been available so far. The upgraded infrastructure, including the 3,5GHz frequency, also increases Odido’s data capacity by two to four times, paving the way for innovations like Klik&Klaar Internet and 5G Internet for Businesses.

Odido’s efforts have not gone unnoticed. Renowned speed-test organization Ookla recently named Odido the fastest 5G network in the Netherlands, while benchmark authority umlaut awarded the network its highest possible rating of "outstanding," ranking it among the top two mobile networks in the world.

How It Works
For 5G Internet for Businesses, Odido collaborates with its partners to ensure optimal performance. Together, they provide hardware specifically selected to fully support Odido’s enhanced 5G Internet. The setup is simple: insert an Odido Business 5G Internet SIM card into the new 5G modem, and you’re ready to go. With 5G Internet for Business, up to 20 employees or devices can enjoy lightning-fast internet from one central location, with download speeds of up to 300 Mbps and upload speeds of up to 30 Mbps.

Businesses eager to be among the first to access 5G Internet for Business can sign up now via the dedicated website. Starting April 15, 5G for Business will be available to all business users.

Odido Awarded Platinum Medal by EcoVadis

Thu, 13 Mar 2025 11:12:00 +0100

Odido has been awarded the Platinum Medal by EcoVadis, one of the global leaders in business sustainability assessments. This recognition serves as a valuable acknowledgment of the telecom provider’s commitment to corporate social responsibility. The Platinum Medal is a recognition awarded to the Top 1% of companies assessed by EcoVadis.

Odido firmly believes that everyone should be able to participate in society. As such, the company is dedicated to making technology more human-centered, sustainable, and inclusive. To achieve this, Odido continuously invests in initiatives that positively impact both society and the planet. Its efforts have paid off: after securing Gold status last year, Odido has now earned the prestigious Platinum medal.

Exceptional Performance in Environmental Sustainability
EcoVadis evaluates companies based on four key themes: environment, labor and human rights, ethics, and sustainable procurement. Odido has demonstrated significant improvement across all these areas compared to the previous year. The organization was particularly commended for its decision to have its greenhouse gas emissions calculations externally audited, its robust ethical policies, initiatives to safeguard employee health and safety, and its initiatives to encourage more sustainable phone usage among its customers.

Odido’s environmental performance, in particular, stands out. The company received an exceptional score of 94 points out of 100 points in total in this category. This achievement is largely driven by its ambitious sustainability goals, including a commitment to reducing its direct greenhouse gas emissions by 95% by 2028.

A Testament to Odido’s Commitment
“As an organization, we continuously strive to make more sustainable choices for both people and the planet. We are committed to making our technology more sustainable while keeping people at the heart of everything we do. This Platinum rating demonstrates that we take our ambitions seriously,” says Søren Abildgaard, CEO of Odido. “We aim to improve every day, which is why EcoVadis’ assessment is so valuable to us. Their reporting provides crucial insights into the effectiveness of our initiatives and helps us identify areas for further improvement.”

Odido is taking several concrete steps toward achieving its sustainability ambitions. The company operates entirely on 100% renewable electricity, has fully electrified its fleet of vehicles, and has eliminated the use of virgin plastic packaging in its logistics chain. Recently, Odido also announced a Power Purchase Agreement (PPA) to purchase green electricity from a new wind farm in Zeeland for the next ten years.

About EcoVadis
EcoVadis’ business sustainability ratings are based on international sustainability standards such as the ‘Ten Principles’ of the UN Global Compact, the International Labour Organization (ILO) conventions, the Global Reporting Initiative (GRI) standards and the ISO 26000 standard. The ratings provide an evidenced-based analysis on performance and an actionable roadmap for continuous improvement.

Odido named fastest mobile network in the Netherlands for second year in a row

Tue, 04 Mar 2025 07:00:00 +0100

Odido has, yet again, been recognized as the fastest mobile network in the Netherlands, according to Ookla - a global leader in connectivity intelligence. Ookla’s results are a testament to the hard work and investments made over the past two years, during which Odido has completely renewed its 5G network and introduced a new innovative 5G product on the Dutch market, called Klik&Klaar Internet. Benchmark organization umlaut confirms the exceptional quality of Odido’s network and awards it with the highest attainable designation of ‘outstanding’, placing it even among the two best mobile networks in the world. As in 2024, research by benchmark organization umlaut confirms that Odido provides the best fixed internet services in the Netherlands.

Odido outperforms its domestic competitors with 5G
In recent years, Odido has made significant investments in its mobile network. In 2024, the 3.5GHz band was successfully activated throughout the Netherlands and today over 80% of network sites across the country are upgraded to the latest 5G technology. Last year, Odido also increased the maximum speeds of a large number of subscriptions at no additional cost. By making new technologies, such as Massive MIMO, standard across the network, all Odido customers benefit from the fastest and most advanced mobile network.

Odido customers, especially in busy areas like cities or at events, experience noticeably higher speeds. Thanks to investments in the 5G network, it has been named the fastest network in the Netherlands in the Ookla Speedtest® for the second year in a row. In this test, Odido is also increasing the difference with other providers.

Odido performance in umlaut tests
In addition to its mobile success, Odido’s fixed internet has again been awarded the highest score in umlaut’s latest test for the Dutch market, with a total of 964. The outcome is underlining the importance of fiber technology for a stable network experience and confirms that Odido’s fixed internet services offer the most consistent network experience in the Netherlands. Furthermore, the test results highlight the exceptional performance in both upload and download speeds, as well as the internet latency of Odido’s fixed internet services.

Odido’s position as a top performing mobile network operator has been reaffirmed by the result of umlaut’s mobile benchmark. With a score of 987, Odido’s mobile network maintains its rank among the absolute global top, even improving one place in comparison to last year by ranking second globally. The benchmark organization labels Odido's mobile network with the best possible designation of ‘outstanding’. These achievements reaffirm Odido’s commitment to delivering the best possible network experience to both consumer and business customers and ensuring their access to the latest technological innovations.

Søren Abildgaard, CEO of Odido, commented on the test results: “International benchmarks are always an important indicator for network performance, and I am immensely proud that we are once again among the absolute global top. Day and night we at Odido are committed to providing our customers with a world-class networking experience. Therefore, it is great to see that our hard work is paying off with great results such as the activation of 3.5GHz, for the fastest 5G experience and the introduction of Klik&Klaar Internet as a new innovative service.

Odido now offers customer contact solution from Talkdesk for the enterprise market

Tue, 18 Feb 2025 11:38:00 +0100

Today Odido offers a new solution for enterprises to make customer contact smarter and more efficient. Through Talkdesk's AI-powered Cloud Contact Center, business users will have access to generative AI-powered customer service solutions to help customers even faster and more efficiently. To this end, Odido is partnering with Evolve IP, which takes care of the implementation from A to Z for large enterprise customers. Thanks to the cooperation with Talkdesk, a leading provider in the field of customer contact services, Odido can serve its customers even better with AI-driven interactions.

A better customer experience using generative AI
Generative AI takes customer contact to the next level. Talkdesk's solutions help employees find answers faster so they can serve customers better and faster, and it also helps improve processes and services allowing companies to better respond to customer questions and needs. Smart AI chatbots solve common problems independently, freeing up employee time to focus on more complex tasks and other valuable customer interactions. In addition, Talkdesk's generative AI analyzes customer conversations and provides insight into recurring questions and problems. Talkdesks' solutions also proactively suggest optimizations to deliver even better service.

Odido opts for quality and vision with Talkdesk
In its ambition to support business customers in their digital transformation, Odido chooses a service provider known for its quality and vision in the field of generative AI. Talkdesk not only stands out in its underlying technology and AI systems, it also offers users even more ease of use through its modern User Interface.

A valuable collaboration
Thanks to this partnership with Evolve IP, Odido can now offer a customer contact center solution. Talkdesk is a global provider of artificial intelligence (AI)-based customer experience (CX) technology for companies of all sizes.

"With Talkdesk, we offer a scalable omnichannel Contact Center solution that perfectly meets the needs of businesses," said Martijn Teekens, Chief Commercial Officer Enterprise at Odido Business. "Talkdesk's strong and progressive position, together with our excellent connectivity and integrations, form a strong solution for medium and large enterprises in the Netherlands."

The new solution offers numerous benefits, including an enhanced customer experience, reduced workload for contact center staff, greater efficiency and significant cost savings.

“Customer experience is a key factor in building brand trust and loyalty”, adds Niall Madden, regional vice president of channel, EMEA at Talkdesk. “Odido understands this better deeply. With Odido's robust infrastructure and leading technology from Talkdesk, we now offer businesses the Contact Center solution that helps them achieve their CX goals.”

The Talkdesk Contact Center service is being implemented by Odido's trusted partner, Evolve IP. Timor Dehzad, Business Development Manager at Evolve IP EMEA concludes: “With the collaboration between Odido, Talkdesk and Evolve IP, we bring together the best of three worlds: Odido's reliable infrastructure, Talkdesk’s leading technology and Evolve IP’s implementation expertise. Together, we ensure that companies not only have access to the most innovative customer contact solutions, but that they are also seamlessly integrated into their existing processes. This partnership enables our customers to make a difference in customer experience, efficiency and capitalize on opportunities in AI."

365 days before Milan Odido surprises short trackers with support from home on their skating suits

Thu, 06 Feb 2025 09:21:00 +0100

With exactly one year to go until the Winter Olympics in Milan, the Dutch shorttrackers will appear at the start of the ISU Shorttrack World Tour - Odido Cup in a unique outfit. Xandra Velzeboer, Sjinkie Knegt, Jens van ‘t Wout and their teammates were surprised with a special gesture: personal messages from loved ones, family and friends printed on their skating suits in the place where normally the sponsor can be found.

Thanks to TeamNL partner Odido, the skaters will get an extra source of inspiration during the ISU Shorttrack World Tour in Tilburg. The personal messages, meant to motivate and support, replace the Odido logo on the suits for this occasion. Top sport can be lonely, but the support of people around them allows the absolute best to cope with pressure, setbacks and challenges.

Those important people are also there during competitions, but at the end of the day, short trackers are alone on the ice. With the replacement of the Odido logos, Xandra Velzeboer, Sjinkie Knegt, Jens van ‘t Wout and their teammates also have the support of loved ones while on the ice. The unveiling of the new skating suits, the day before the start of the tournament in Tilburg, caused emotional reactions among the skaters. For instance, Jens van ‘t Wout, who recently dominated at the European Shorttrack Championships, was moved to tears. But champion Xandra Velzeboer was also perplexed by the personal message she received.

365 days to Milan
The Odido Cup marks the official start of the pre-Olympic year. In 365 days, the 2026 Winter Olympics will kick off in Milan. This is the start of a crucial year for short trackers, in which qualifications, intensive training and important competitions will be all-important.
With this in mind, Odido and KNSB decided to do something special together to give the team an extra boost. Messages sent in recent times by loved ones, friends and family - from encouragement after difficult moments to expressions of pride after major successes - were bundled and creatively incorporated into the short trackers' outfits.

Odido and shorttrack: a golden combination
As the proud naming partner of the fifth edition of the ISU Shorttrack World Tour and the main sponsor of TeamNL's shorttrack, Odido embraces the sport of shorttrack and its athletes. The IJssportcentrum in Tilburg will be transformed into a veritable shorttrack arena from 7 to 9 February, where the best Dutch shorttrackers will compete with the world's best.

Also after the Odido Cup, Odido will be associated as a partner with the next edition of the ISU Shorttrack World Tour in November 2025, to be held in Dordrecht. This tournament will also serve as an Olympic qualification tournament for TeamNL, ahead of the 2026 Milan Winter Olympics.

High-Speed train passengers now have mobile coverage in all HSL tunnels between Breda and Amsterdam

Mon, 03 Feb 2025 09:10:00 +0100

Train passengers traveling on the high-speed rail (HSL) route between Breda and Amsterdam now have full mobile coverage in all tunnels. In recent months, extensive work has been carried out to ensure mobile connectivity in the seven-kilometer-long Groene Hart Tunnel, the final of five tunnels that have been equipped with mobile antennas over the past years. As a result, the message “no mobile coverage” is now a thing of the past for passengers on this route.

Due to the numerous tunnels along the line, mobile coverage in HSL trains was impacted — a major inconvenience, especially since many travelers rely on their train journey to catch up on work or watch a film. Recognizing this need, Dutch mobile operators have worked hard in recent years to enhance the mobile experience for train passengers on this specific route. KPN, as the lead operator, collaborated with Odido and Vodafone to install mobile infrastructure in the HSL tunnels.

This was an exceptionally complex project requiring specialized installation techniques, as trains travel at high speeds through the tunnels. The systems had to be designed in such a way that they could withstand the pressure generated by these high velocities. Additionally, work could only be carried out during scheduled service interruptions. ProRail and Infraspeed facilitated the installation process over the past years, ensuring that mobile coverage is now available in all five tunnels. In the coming period, the network will be closely monitored and optimized to ensure seamless connectivity.

Odido Business and Anapaya bring SCION security technology to the Netherlands

Thu, 30 Jan 2025 11:34:00 +0100

As the first provider in the Netherlands, Odido is introducing Swiss software company Anapaya's new security solution for the business market in the Netherlands. This SCION security protocol, developed by the Federal Institute of Technology Zurich, is the new security standard and specifically designed for companies and governments with vital internet infrastructures. The cooperation with Anapaya makes Odido one of the first providers in the Netherlands able to offer this new technology to critical infrastructure customers.

New and extra protection
With Anapaya, Odido brings a unique and new service to the Dutch market, already successfully used by Swiss banks, for example. This protocol, SCION (Scalability, Control and Isolation On Next-generation Networks), offers a revolutionary approach to internet traffic. Unlike traditional internet protocols, SCION offers complete control over data flows. This means that information is transmitted exclusively via predefined, secure paths. Thanks to its multi-path routing functionality, the system can immediately switch to an alternative route in case of a disruption, ensuring continuous and reliable service. As a result, transmitted data is not only more secure but also more resilient, making SCION of great interest to vital sectors where security is especially important, such as the financial, healthcare, energy and government sectors.

“An exceptional addition to our service portfolio”
Odido's partnership with Anapaya underscores the telecom provider's ambition to support corporate customers in their digital transformation.

“SCION is an important addition to the existing security solutions we offer”, says Martijn Teekens, Chief Commercial Officer Enterprise of Odido Business. “We see that security is becoming increasingly important. With this new protocol we offer our enterprise customers an innovative and unique protection of corporate networks and Internet traffic.”

"We are thrilled to partner with Odido, the first internet service provider in the Netherlands to offer SCION connectivity," said Martin Bosshardt, CEO of Anapaya. "This partnership increases SCION’s reach to all users in the Netherlands. With Odido’s commitment to innovation and SCION’s next generation network architecture, we are setting a new standard for secure and future-proof internet services in the region."

More information about SCION can be found here.

Odido to source green electricity from new wind farm for the next ten years

Wed, 22 Jan 2025 13:48:00 +0100

Odido takes the next step in its sustainability ambitions by signing a ten-year Power Purchase Agreement (PPA) with Wind Farm Willem Annapolder II. Once completed, the wind farm, consisting of four new wind turbines, will supply 30% of Odido’s total green electricity needs. This initiative perfectly aligns with Odido’s broader goals to further advance sustainability.

Odido will further enhance the sustainability of its energy consumption through the production of green electricity by the wind turbines at Wind Farm Willem Annapolder II. While Odido already sources 100% green electricity this collaboration marks a new step in the sustainability of its energy needs by committing to purchase all the electricity generated by the four wind turbines.

The Next Step in Reducing Odido’s Carbon Footprint
The agreement aligns well with Odido’s broader sustainability goals. The telecom provider has committed to reducing its greenhouse gas emissions by 90% by 2028. This will be achieved by measures such as using fewer materials and extending the lifespan of its products. Previously, Odido has already taken several concrete steps to realize its sustainability ambitions, including exclusively using 100% renewable electricity, fully electrifying its vehicle fleet, and eliminating the use of new plastic packaging materials in its logistics chain.

With this collaboration, Odido enables the financing of Wind Farm Willem Annapolder II and guarantees the purchase of green electricity for at least ten years. “By committing to long-term projects such as Wind Farm Willem Annapolder II, we ensure that sustainable energy initiatives truly get off the ground,” says Gero Niemeyer, CFO of Odido. “With this initiative, we are making a tangible contribution to the sustainability of the Netherlands while taking the next step in reducing our carbon footprint.”

The four wind turbines at Willem Annapolder II are four times more efficient than older generations of wind turbines, contributing to higher production with a smaller footprint. As a result, the wind farm generates approximately 58,000 megawatt-hours (MWh) of green electricity annually.

The four wind turbines are expected to be operational by the end of 2025.

Odido recognized as Top Employer for third consecutive year

Tue, 21 Jan 2025 15:00:00 +0100

For the third consecutive year, Odido has been honored with the “Top Employer” title by the globally renowned Top Employers Institute. The recognition reflects Odido's ongoing commitment and ambitions to be a good employer. This year’s recognition underscores the company’s efforts and investments in employee well-being, which resulted in the high score.

New employer brand
Following the launch of Odido in 2023, establishing the company as an attractive employer brand became a key priority. This year's Top Employer survey proves Odido’s success in this mission. For the third consecutive year, Odido has earned the Top Employer title, marking a significant milestone. Additionally, with the rising scores Odido also surpassed the market average for the first time.

Additional progress was made in areas such as well-being, according to the study. Moreover, the Top Employer Institute praised Odido’s exceptional performance in the area of ‘onboarding’. The report also recognized the company’s effective methods for measuring progression and implementing continuous improvements.

Saskia Bekkers-Verbraak, Chief Human Resources Officer at Odido:
“Na een jaar waarin we als Odido over zijn gegaan naar een nieuw merk en identiteit, betekent de onderscheiding als Top Employer extra veel voor ons. Niet alleen overtreffen we de benchmark van andere telecombedrijven, maar we scoren voor het derde jaar op rij beter dan voorheen. Bij Odido steken we veel energie in goed werkgeverschap, en we zijn dan ook blij dat dit niet onopgemerkt blijft. Vooral op een hele reeks thema's die voor ons ontzettend belangrijk zijn, zoals diversiteit, inclusiviteit, en het welzijn van onze medewerkers.”

About Top Employers
The Top Employers Institute is the global authority on certifying excellence in HR. It helps accelerate and enhance the impact of HR practices and related fields. Through its certification program, the institute validates, certifies and recognizes companies as employers of choice. Established 30 years ago, the Top Employers Institute has certified 1,857 organizations across 123 countries/regions. These “top employers” positively impact the lives of 8,000,000 employees worldwide.

Marlies de Wilde Joins Odido’s Supervisory Board

Mon, 04 Nov 2024 09:51:00 +0100

Proven Track Record.
De Wilde has an established track record in legal restructuring, governance, and corporate affairs, with a strong focus on ethics and compliance. Previously, she served as a notary at the international law firm Freshfields Bruckhaus Deringer. In addition to De Wilde, the Odido Supervisory Board includes chairman Olaf Swantee, Johan Andsjo, Svenja de Vos, Gabriele Cipparrone, Gonzague de Lhoneux, Max Fowinkel, and Isabel Moll. De Wilde is succeeding Guido Nieuwenhuizen.

Customer Champion
Odido is making strides as a provider of Mobile, Fiber, and TV services in the Netherlands. With a clear mission: to become the undisputed Customer Champion. The Supervisory Board, now including De Wilde, plays a key role in supporting and guiding this mission.

Klik&Klaar Internet from Odido: The alternative to wired home internet is now available nationwide

Mon, 14 Oct 2024 10:10:00 +0200

Odido is taking an important step forward in the internet market. From today, Klik&Klaar Internet from Odido is available nationwide in the Netherlands. Klik&Klaar Internet offers a fast and reliable alternative to wired home internet, even in areas where this was previously not possible. On Friday, October 11, entrepreneurs and residents in the Bergen op Zoom area officially received the first units of Klik&Klaar Internet from Tisha van Lammeren, CCO at Odido. During the handover, the importance of accessible, high-quality home internet across the Netherlands was emphasized.

Freedom of choice
With nationwide availability, Klik&Klaar Internet provides a first solution for more than 20,000 addresses where, for example, no fiber is being installed or where fixed internet relies on a single provider. “In early September, we successfully tested Klik&Klaar Internet in one of these areas, in the Bergen op Zoom region,” says Tisha van Lammeren, CCO at Odido. “Klik&Klaar Internet fits perfectly within our strategy to ensure that everyone can participate and now has easier access to a reliable and affordable network.”

Odido’s ability to offer an alternative to wired home internet is made possible by its upgraded, high-performance 5G network operating on the 3.5GHz frequency band. Odido is a frontrunner in the Netherlands in activating the 3.5GHz band, allowing customers to enjoy high internet speeds even in areas where this was previously impossible.

Plug & Play
Klik&Klaar Internet is a flexible and user-friendly option for customers looking for an internet-only solution. Thanks to its plug & play setup, the new high-speed internet service can be used immediately upon arrival, guided by a simple installation app that helps locate the best reception in the home. The product can also be expanded with multiple Wi-Fi points and combined with additional services such as Videoland and Viaplay, with more services to be added in the future.

Odido offers Klik&Klaar Internet at a competitive price of €25 per month (excluding possible future inflation adjustments), with the option to cancel monthly. Customers with an existing Odido subscription can receive a €5 monthly discount, reinforcing Odido’s focus on flexibility.

A gamechanger
Klik&Klaar Internet is now available nationwide through Odido stores and online via the website. “This marks the start of a gamechanger in the market. Because our network is accessible throughout the Netherlands, Klik&Klaar Internet is easy to install and provides high-quality internet at a competitive fixed price, we can offer a strong alternative to wired home internet. We make it easier and more flexible to stay connected,” concludes Van Lammeren.

*Excluding possible future inflation adjustments

Klik&Klaar Internet: Odido first provider in the Netherlands to introduce fast alternative to wired internet at home

Thu, 05 Sep 2024 07:00:00 +0200

Today Odido announces a full-fledged new choice for fixed internet. Odido's Klik&Klaar Internet is a new product with the benefits of high speed internet at home, wherever you are in the Netherlands. Thanks to the Klik&Klaar modem, users are no longer dependent on the type of fixed internet connection available at the address. Klik&Klaar Internet uses Odido's 5G network and the recently acquired 3,5 GHz frequencies for high-speed internet. With the national rollout of 3,5 GHz in the coming years, Klik&Klaar Internet will also be the first solution for the nearly 20,000 addresses in the Netherlands where fibre optic cable is not being installed. Klik&Klaar Internet will be available this fall.

Lightning-fast 5G network
Thanks to the renewed, strong mobile 5G network that uses the 3,5 GHz frequencies, Odido can offer a full-fledged alternative for fast Internet at home with Klik&Klaar Internet. The 3,5 GHz band allows for even higher mobile speeds. Odido is leading the way in the Netherlands in activating the 3,5 GHz band, allowing its customers to benefit from high internet speeds, even in places where this was not previously possible. Odido already offers coverage of 75 to 80 percent of all of the Netherlands. By the end of this year, all of Odido's antennas throughout the Netherlands will be ready to use the 3,5 GHz frequency.

The development of Klik&Klaar Internet Odido has been working on for the past year fits perfectly within Odido's strategy to ensure everyone can participate and access a reliable network of superior quality.

Odido therefore unveils the new innovation on the day of the company's 1-year anniversary to get started with the first customer tests. “Odido started a year ago with a clear mission: everyone should be able to participate. We show that we can do things differently and put our customers at the center of this,” says Tisha van Lammeren, Chief Commercial Officer Mass Market at Odido. “With Klik&Klaar Internet, we are therefore taking another important step, being the first provider to offer a full, fast and user-friendly alternative for all households in the Netherlands, even in places where this was not previously available.”

How it works
You don't have to wait for Klik&Klaar Internet. With its plug-and-play design, the new high-speed internet solution can be used immediately upon receipt through a simple installation app. Users will pay a surprisingly low monthly price for Klik&Klaar Internet. Starting this fall, Klik&Klaar Internet will be available to everyone through Odido shops and online via the website.

Klik&Klaar Internet no longer requires a fixed Internet connection and you are therefore not depending on which provider provides services in your zip code, as the modem connects directly to Odido's 5G network. This new network uses the recently acquired 3,5 GHz frequencies. This makes it possible to offer customers even higher mobile speeds of up to 300 Mbit/s. As a result, fast and reliable internet is now available everywhere.

“In the Netherlands, there are almost 20,000 addresses where fiber optic is not installed. In addition, there are zip codes that depend on one provider for fixed Internet. With Klik&Klaar Internet we ensure that people have freedom of choice and that everyone in the Netherlands can be connected to lightning-fast internet. Whether that is with our fiber optic offer, or with Klik&Klaar Internet,” Van Lammeren concludes.

TeamNL and Odido start hunt for Paralympic Talents for LA 2028 and Brisbane 2032

Wed, 28 Aug 2024 09:00:00 +0200

With the start of the Paralympic Games in Paris, TeamNL and Odido announce a new collaboration for the TeamNL Paralympic Talent Days in the coming years. Together, they will organize additional Talent Days, and initiate new innovations to identify more potential talented athletes. The urgency for this initiative is high, as no TeamNL Paralympic Talent Days were held in 2019 and 2020 due to COVID-19. This led to a lack of new athletes with disabilities entering the LA 2028 and Brisbane 2032 cycles. The TeamNL Paralympic Talent Days mark a new chapter for Odido as a partner of NOC*NSF, TeamNL, and Dutch sports.

Odido is committed to supporting both elite sports and the sports federations within TeamNL, with the aim of promoting sports participation on a broad scale. Together with NOC*NSF and TeamNL, Odido aspires to make the Netherlands the most athletic nation in the world. This collaboration now extends to include the Paralympic Talent Days. In the wake of the COVID-19 pandemic, the influx of new Paralympic talent requires an additional boost. Since the TeamNL Paralympic Talent Days could not be held in 2019 and 2020 due to COVID-19, the intake of new athletes with disabilities for the LA 2028 and Brisbane 2032 cohorts has been insufficient.

Through its partnership with NOC*NSF, Odido is now making it possible to expand the number of Talent Days. Odido is also committed to a long-term effort to reach a broader audience. A first step in this direction is for example sharing knowledge and expertise on improving the accessibility of NOC*NSF's communication channels for individuals such as the deaf, hard of hearing, and visually impaired.

The importance of the TeamNL Paralympic Talent Days
In addition to the challenges posed by COVID-19, individual sports federations have struggled to identify and integrate potentially talented athletes with disabilities into talent groups, training programs, and elite sports pathways. Moreover, these potential athletes are scattered across the country, whether at regular or adapted sports clubs, whether or not in special education, weekly at rehabilitation centers, or having already completed rehabilitation. Because it is too resource-intensive for sports federations to maintain contact with all relevant referral sources and to act quickly when a talented athlete emerges, NOC*NSF launched a joint initiative with the sports federations in 2009 to coordinate talent intake nationwide, with the Talent Days being a key component. With the NOC*NSF partnership, Odido enables that the number of Talent Days can now be further expanded.

Marc van den Tweel, General Director of NOC*NSF: "Our collaboration with Odido gives us great confidence that we can significantly increase the influx of talented athletes in the lead-up to the LA 2028 and Brisbane 2032 Games. Together with Odido, we are already organizing an additional TeamNL Paralympic Talent Day in the fall of 2024. The Talent Days are essential for the Netherlands to nurture new Paralympic talent. It is fantastic that our partner Odido is making this possible."

Tisha van Lammeren, Chief Commercial Officer at Odido: "At Odido, we believe that everyone should have the opportunity to participate. The partnership for the TeamNL Paralympic Talent Days is an excellent way for us to reinforce this commitment. We are proud to support athletes with disabilities in this manner and to make a tangible contribution to the future success of Paralympic elite sports in the Netherlands."

Every step forward starts with the people behind you
Odido recently launched its new campaign around the Olympic and Paralympic Games: "Every step forward starts with the people behind you." This campaign highlights remarkable Olympic and Paralympic athletes such as Sifan Hassan, Marrit Steenbergen, and Joel de Jong. Through mini-documentaries, Odido aims to acknowledge and appreciate the important role of the team behind the athlete. The campaign is a tribute to the unsung heroes who contribute to every top performance and demonstrates that every step an athlete takes forward begins with the support network behind them.

Odido optimizes mobile network: 3G to be phased out for more capacity on 4G and 5G

Thu, 01 Aug 2024 09:30:00 +0200

Today, Odido announces that the 3G technology will eventually be shut down to make room for the more modern 4G and 5G technology. This is a next step in further improving the customer experience following the recent activation of the new 3.5GHz frequencies. Odido will keep the 3G technology available until at least August 1, 2026, and will communicate the specific date of the discontinuation of 3G services at least six months in advance.

To create bandwidth for the growth of new 4G and 5G technologies, Odido announces today that it will bid farewell to its 3G/UMTS/HSPA network technology. By replacing outdated technologies and modernizing the network, Odido is focusing its services on the 4G and 5G network. This not only allows users to benefit from an even better network experience through the highly acclaimed 4G and 5G mobile networks, but the phasing out of 3G also contributes to further sustainability of the mobile network.

Sustainability
By phasing out 3G and applying new innovative software to the 4G and 5G networks that determines the current broadband demand, the networks become even more efficient. This allows capacity to be reduced during periods of lower demand, saving energy without compromising the user experience. Capacity automatically increases with rising demand. This contributes to the sustainability of the telecom sector in the Netherlands.

Communication and guidance
To best prepare customers, partners, and other stakeholders for this change, Odido will start early with its communication. To ensure that customers can continue to rely on Odido's mobile networks, the telecom provider will extensively communicate the phase-out in various ways and guide customers step by step.

Odido activates new 5G frequencies: the fastest network in the Netherlands even faster from today

Wed, 10 Jul 2024 07:00:00 +0200

Today Odido is the first provider to activate the recently acquired 5G frequencies, thus offering an even better network experience. While Odido customers* will now experience a faster 5G network, Ookla, an international organization specialized in broadband speed testing, rates Odido's mobile network as the fastest in the Netherlands. As of today all customers with a 5G device can already benefit from increased speeds with the new frequencies. From August, Odido will increase the speeds of a number of subscriptions even further free of charge.

From today, the vast majority of masts will be switched on with the new 3.5 GHz frequencies and all customers with a 5G device and subscription will benefit from this. Especially in busy areas, such as cities or at events, customers will experience noticeably higher speeds. The rest of the masts will be activated during the course of the year and the entire country will be provided with the latest 5G speeds. In addition, Odido will further increase the maximum speeds of a number of subscriptions free of charge from August, also for existing customers.

An unparalleled network experience
Odido is currently working on modernising the mobile network. Despite the fact that this work has not yet been fully completed and the 3.5 GHz frequencies will be activated today, Odido's mobile network has already been declared the fastest network in the Netherlands in the Ookla Speedtest®. Odido has achieved the by far highest score of all mobile network providers in the Netherlands, according to the most recent analysis by Ookla that was carried out in the first six months of this year. The provider receives the award because it delivers the best average performance based on the measurement results of many hundreds of thousands of users of the various mobile networks in the Netherlands. Odido scores particularly high on download speeds. These speeds ensure that customers have access to video content, music or large files on their mobile phone at lightning speed. The Ookla award underlines Odido’s continuous efforts to embrace the latest technology and strengthen its infrastructure.

‘Everything for your network’
This is not the first confirmation of the superior quality of Odido’s mobile network. Earlier this year, the mobile network was awarded the title ‘outstanding’ by benchmark organisation Umlaut. This puts it in the global top three of best networks in the world. The Ookla award is a nice addition to this. Tisha van Lammeren, Chief Commercial Officer at Odido: “The Ookla award confirms that we are doing well to offer our customers the best possible mobile network experience there is. It is not only a recognition for our team, but especially for our customers who trust us every day. Their experiences and feedback are central to everything we do. Even the best network can always be better: together with our customers we strive to improve our network every day. We do everything for our customers’ network.”

Deployment of new technology
Odido is not only making its 5G network faster, but also smarter, through the current modernisation and deployment of the 3.5 GHz frequencies. The new network provides the opportunity to explore new applications, such as network slicing and Private 5G Networking. Johan van den Branden, Chief Network and Operations Officer at Odido: “Today, Odido is doubling almost all of the capacity of its already highly advanced mobile network. With these additional lanes customers experience more speed and a more stable connection. By making new progressive technologies the standard on our network, we are taking the Dutch telecom market to a higher level. The new type of antenna that we are using for this provides the best possible connection for individual users instead of for a large group. This allows us to truly optimise connectivity. There is no other telecom provider worldwide that is deploying this new technology and the 3.5 GHz frequency on such a large scale. That makes us unique in the world.”

* Increase is available for customers who have a 5G device. Customers can see on our website whether they have a 5G-capable device.

Odido secures preferred frequencies during nationwide 5G auction

Mon, 01 Jul 2024 18:06:00 +0200

Odido successfully participated in the nationwide 3.5 GHZ auction, securing the desired frequencies on the band. With these frequencies, the telecom provider is able to further expand the capacity of its 5G network, which will further enhance the network experience and speeds on Odido's mobile network. With large-scale network upgrades expected to be completed by the end of this year and the acquisition of new frequencies during the 3.5 GHz auction, Odido is poised to offer its customers an even better network experience over the 5G network.

The activation of the 3.5 GHz band is an essential part of the 5G network, and the auction of this band was completed today by the Dutch Authority Digital Infrastructure (RDI). In the process, Odido secured the position in the 3.5 GHz band that the provider had envisioned. ''We are very happy with the outcome. This 3.5 GHz band is crucial for our mobile network to remain among the global leaders. This new frequency band for 5G not only provides extra capacity, but also more (data) speed on the network. This will lead to an even better network experience for our customers. Companies and consumers can soon count on higher data speeds, more capacity and a wide variety of innovative applications," says Johan van den Branden, Chief Network and Operations Officer at Odido.

Once Odido receives the licenses from RDI, the telecom provider will turn on the 3.5 GHz frequencies.

Odido presents CSR report 2023

Thu, 27 Jun 2024 16:35:00 +0200

Today Odido presents its CSR Report 2023, highlighting the social and sustainable initiatives of the past year and their impact. Odido strives to make technology more human. This means that technology must be meaningful, sustainable and inclusive. Therefore, Odido integrates corporate social responsibility (CSR) seamlessly into its business strategy and operations. This year, the organization also made significant progress on several fronts.

In particular, lower emissions and circularity stand out. By 2023, Odido has reduced gas consumption by 43% compared to 2022. In addition, the company uses fully renewable energy for all its antennas, network and buildings. Partly due to the implementation of an energy-saving mode in the 4G/5G network, the electricity footprint has been further reduced. In addition, 71% of obsolete network equipment has been reused, and Odido no longer adds plastic to the logistics chain.

Also in other areas, Odido has made progress. For example, for the first time, the executive board now consists of more women than men, and in 2023 Odido will have helped more than 25,000 people through social projects and partnerships, such as Join Us and MIND Us.

If you're big, you have to be kind too
Søren Abildgaard, CEO of Odido: "At Odido, we strongly believe in the motto: If you're big, you have to be kind too. We feel a responsibility to actively contribute to society and our size allows us to make real change. As an organization, we feel it is crucial to be an integral part of our environment and contribute wherever possible. Every day we make a conscious choice to do our part. This report shows that we are on the right track, but we remain committed to further progress."

Together for Better
Odido wants to be the human network that everyone can be a part of. The organization bundles all its corporate social responsibility activities and initiatives into the Together for Better program, which rests on four pillars: Good for the planet, Everyone can participate, Everyone can be themselves and Smart for society.

You can read the full report and more information about For Each Other on the Odido website.

Odido to become Official Partner and innovation partner of FC Utrecht from next season

Mon, 17 Jun 2024 12:15:00 +0200

From the upcoming season, Odido will be both the Official Partner and Innovation Partner of FC Utrecht. The telecom provider, whose logo has been visible on FC Utrecht's shirts since September, will thus remain connected to the club from the Domstad.

Odido's logo has adorned FC Utrecht's jerseys since September, following sustainable partnerships with previous frontrunners T-Mobile and Tele2. Each brand, along with FC Utrecht, successfully achieved the intended name recognition and content awareness through these partnerships.

Innovations and social contributions
One of the unique achievements was the creation of an Innovation Hub in Stadion Galgenwaard, which continues to be successfully visited. Other notable initiatives include the "Eindbaas" activations, various logo swaps, and the social activation where children from the Wilhelmina Children's Hospital in Utrecht could take a digital tour of Stadion Galgenwaard via a robot. Additionally, Odido co-founded the innovation platform FC Utrecht Next.

Thijs van Es, General Director of FC Utrecht, said: "We want to thank Odido for the many years of collaboration. Besides achieving their own objectives, Odido has also always supported our goals as the main sponsor. We have been able to work together in a very pleasant manner across many domains, making the partnership fruitful. Furthermore, the added value of a strong brand like Odido has become evident. We are very pleased that we will remain connected with Odido in the coming year as they will continue to be visible in the stadium and active in our business network as an Official Partner."

Martijn Teekens, Chief Commercial Officer Enterprise at Odido, said: "At Odido, we are proud of our long-term collaboration with FC Utrecht. Our partnership has not only increased our brand awareness but has also allowed us to make valuable contributions to the community. As Official Partner and Innovation Partner, we will continue to support the club's ambitions by making the latest technology available in and around the stadium. At Odido, we work from a technology standpoint, but people always come first. We look forward to continuing this successful collaboration in a different role."

Odido believes it is important for people to stay connected offline as well and therefore aims to inspire to be more active. In addition to the partnership with FC Utrecht, Odido will also remain a partner of Dutch sports and TeamNL in the coming years.

Robert Purdy starts as Chief IT Officer at Odido

Tue, 04 Jun 2024 12:03:00 +0200

As of 1 July 2024, Robert Purdy will officially start as the new Chief IT Officer (CIO) at Odido. He continues the work of Lotta Gunnarsson, who has decided to move back to Sweden and step down from her position. Purdy already filled the role on an interim basis since 1 May.

With many years of experience in telecommunication, Robert Purdy is no stranger to our industry. He fulfilled various high-level positions at Truespeed, British Telecom Group, EE, O2 and Orange, and has extensive knowledge about the complex world of IT. Purdy has a proven track record of devising innovative technology solutions combined with a pragmatic implementation.

Søren Abildgaard, CEO: ‘Lotta has been CIO at a very important moment for the organisation: the rebranding towards Odido. Her contribution has been valuable. Lotta chooses to step down and move back to Sweden, and we respect that. I want to thank her for her contribution to our company. With Lotta's departure, we welcome Robert. Has already proved himself during the last month. I have all the confidence that he will excel in bringing Odido's IT team forward and fulfill our ambitions to be the best network in Europe.’

Last year, Odido decided to redefine the role of the Chief Technology & Information Officer. Given the high priority of both our networks and IT systems for the continuity and growth of Odido's business, the company allocates the responsibilities between to 2 directors – one for networks and one for IT. Purdy will be heading the IT department and will participate in the executive committee (ExCo) as a non-statutory company director.

Ben and Simpel give customers 5G for free

Fri, 31 May 2024 11:23:00 +0200

In the coming weeks, all customers of Ben and Simpel will be able to upgrade to the 5G network at no cost and enjoy all the benefits that 5G has to offer. This gives Ben and Simpel customers access to the Odido 5G network, which ranks among the world’s top networks. This access marks an important step in the commitment of the two telecom providers to offer their customers an unparalleled network experience.

With this upgrade to Odido’s 5G network, Ben and Simpel demonstrate that customer experience is their top priority and that they continuously optimize it. By enabling customers to get the most out of the network and rewarding them for choosing Ben or Simpel, they are giving 5G access as a gift. Existing customers have been personally informed of these positive changes over the past few days. Future customers will also be offered 5G as standard.

Automatic Upgrade for All Customers
To use the 5G service, customers only need a 5G-compatible device and an active Ben or Simpel subscription. 5G access is automatically activated, allowing customers to immediately enjoy a better network experience without any effort or additional costs.

"We strive to always offer our customers the best services and technologies," says Leo Hensen, Chief Marketing Officer of Odido, Ben, and Simpel. "With the introduction of 5G access, we want our customers to benefit from the latest technological innovations without having to pay extra. This perfectly aligns with our mission to provide high-quality, affordable telecommunications services."

Customer Experience First
By expanding their network and continuously improving the customer experience, Ben and Simpel strengthen their position as two of the best Dutch telecom providers for cost-conscious customers. The introduction of free 5G access is just one of the many steps they are taking to provide customers with the best connectivity experience. Last year, upload and download speeds were increased for both Ben and Simpel customers, and Ben also introduced the Customer Advantage program.

For more information about the new 5G service and to check if your device is compatible, customers can visit Ben’s website: https://www.ben.nl/toestelhulp or Simpel’s website: https://www.simpel.nl/klantenservice/toestelhulp.