Odido launches enhanced device insurance in partnership with Assurant

Odido launches enhanced device insurance in partnership with Assurant
With broader coverage, competitive premiums, and fast replacements — and uniquely in the Netherlands: service and support directly from Apple.

Our phones, tablets, and smartwatches now carry our entire digital lives. So when something goes wrong, we want a quick solution. That’s why Odido is launching an enhanced device insurance with expanded coverage, competitive premiums, and faster service. What makes it truly unique in the Netherlands is the inclusion of AppleCare Services: iPhone customers will receive service and support directly from Apple. The insurance has been developed in collaboration with new partner Assurant and is available from 8 September.

Includes AppleCare Services: unique in the Netherlands
Odido is the only authorized Apple partner in the Netherlands offering iPhone customers insurance that includes AppleCare Services — giving them direct access to Apple service and support. This allows customers to have certified repairs carried out at Apple Stores or authorized Apple service providers using genuine Apple parts. They can also contact Apple Support directly.

From a drop in the toilet to a bold theft or simply losing your device — accidents happen. With the new device insurance from Odido and Assurant, customers are covered against damage, theft, and loss. If a claim is approved between Monday and Saturday before 2:30 p.m., the customer will receive a replacement device the same day or the next. Prefer to keep your own device? You can opt for an express repair instead.

Standard and Carefree
The device insurance is available for phones, tablets, and smartwatches in two options. Standard covers damage — including accessories damaged or stolen at the same time. Carefree adds theft and loss (loss coverage applies only to phone insurance). What’s new is that the warranty now continues indefinitely as long as the insurance is active (previously limited to 24 months), and in many cases, premiums are lower than before.

Tisha van Lammeren, CCO Mass Market at Odido, says: “Odido is the only telecom provider in the Netherlands to offer AppleCare Services. We believe technology should always work for you — and when it doesn’t, you need to be able to rely on a fast solution so you can get back to what matters. With our new device insurance, developed with Assurant, we offer that peace of mind.”

Felipe Sanchez, President of Assurant Europe, adds: "We’re excited to offer Odido customers a premium protection plan for the devices that are so central to their digital lives. We understand that when something goes wrong, every hour without your phone can be a real inconvenience. That’s why our solution for Odido is designed to get customers’ phones repaired or replaced as quickly as possible."

About Assurant
Assurant, Inc. is a premier global protection company that partners with the world’s leading brands to safeguard and service connected devices, homes, and automobiles. As a Fortune 500 company operating in 21 countries, Assurant leverages data-driven technology solutions to provide exceptional customer experiences. Learn more at assurant.com.