Ben and Simpel give customers 5G for free

In the coming weeks, all customers of Ben and Simpel will be able to upgrade to the 5G network at no cost and enjoy all the benefits that 5G has to offer. This gives Ben and Simpel customers access to the Odido 5G network, which ranks among the world’s top networks. This access marks an important step in the commitment of the two telecom providers to offer their customers an unparalleled network experience. 

With this upgrade to Odido’s 5G network, Ben and Simpel demonstrate that customer experience is their top priority and that they continuously optimize it. By enabling customers to get the most out of the network and rewarding them for choosing Ben or Simpel, they are giving 5G access as a gift. Existing customers have been personally informed of these positive changes over the past few days. Future customers will also be offered 5G as standard. 

Automatic Upgrade for All Customers 
To use the 5G service, customers only need a 5G-compatible device and an active Ben or Simpel subscription. 5G access is automatically activated, allowing customers to immediately enjoy a better network experience without any effort or additional costs. 

"We strive to always offer our customers the best services and technologies," says Leo Hensen, Chief Marketing Officer of Odido, Ben, and Simpel. "With the introduction of 5G access, we want our customers to benefit from the latest technological innovations without having to pay extra. This perfectly aligns with our mission to provide high-quality, affordable telecommunications services." 

Customer Experience First 
By expanding their network and continuously improving the customer experience, Ben and Simpel strengthen their position as two of the best Dutch telecom providers for cost-conscious customers. The introduction of free 5G access is just one of the many steps they are taking to provide customers with the best connectivity experience. Last year, upload and download speeds were increased for both Ben and Simpel customers, and Ben also introduced the Customer Advantage program. 

For more information about the new 5G service and to check if your device is compatible, customers can visit Ben’s website: https://www.ben.nl/toestelhulp or Simpel’s website: https://www.simpel.nl/klantenservice/toestelhulp.